Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We're looking for an enthusiastic and detailed oriented Barista to join our Novotel Family. In this role, you'll be the heart of our café operation, delivering exceptional customer service while crafting high quality specialty beverages. You'll work in a collaborative environment where your passion for coffee excellence and genuine care for our guests directly contribute to creating memorable experiences. You'll embrace our commitment to quality, professionalism, and inclusive hospitality in every interaction.
- Prepare and serve specialty coffee drinks and beverages with precision and consistency, demonstrating mastery of espresso machines and brewing techniques
- Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded
- Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner
- Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records
- Maintain a clean, organized, and hygienic work station and café environment, adhering to all food safety and sanitation standards
- Perform opening and closing duties, including equipment setup, inventory checks, and facility preparation
- Collaborate with team members to support smooth operations during peak and off-peak hours
- Attract and engage customers through attractive product displays and knowledgeable recommendations
- Adapt flexibly to changing priorities and support additional duties as assigned to meet operational needs
- Uphold our brand values and commitment to customer satisfaction in all professional interactions
Qualifications
- Beverage service certification (Pro Serve or equivalent)
- Specialty coffee certification or formal barista training
- Experience with inventory management and stock rotation
- Knowledge of latte art and advanced coffee presentation techniques
- Previous experience working in diverse, multicultural team environments
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.