Relocation Assistance Offered Within Country
Job Number #175320 - Mumbai, Maharashtra, India
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Role Summary
You will be responsible for the technical configuration, development, and maintenance of the Customer Data Platform (CDP) and Marketing Activation platform. This role spans the marketing ecosystem, specifically focusing on Salesforce Marketing Cloud and Salesforce Data Cloud.
Key Responsibilities
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Configure and implement customer-focused platforms, including Customer Data Platforms (CDP) and Customer Identity & Access Management (CIAM) solutions.
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Develop and integrate multiple data flows and pipelines to consolidate disparate customer interaction streams into a single source of truth for use across the marketing and advertising technology stack.
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Contribute to the development of customer data models to support marketing segmentation, targeting, personalization, and sales enablement.
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Collaborate with global and divisional marketing teams to advance first-party data collection, integration efforts, and data-driven marketing strategies.
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Partner with digital marketing, analytics, and eCommerce technical teams to integrate relevant customer data effectively.
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Develop a deep understanding of the company's consumer and professional environment.
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Manage business relationships with global and divisional marketing teams to support strategic objectives regarding first-party data, unified profiles, and golden records.
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Provide input for estimating engagement activities and execute projects following Agile methodologies, including Scrum.
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Document knowledge and share best practices
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Maintain and proactively expand technical expertise through internal training, external learning opportunities, and self-study.
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Liaise with software vendors to deliver global solutions
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Performs other duties as assigned
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Complies with all policies and standards
Required Skills & Qualifications
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Possess a Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, or a closely related discipline.
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At least 2 years of hands-on experience working with Salesforce Marketing Cloud, demonstrating expertise in Journey Builder, Data Extensions, Automations, Query Studio, and CloudPages.
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A minimum of 1 year of experience with Salesforce Data Cloud, with specialized proficiency in Profiles, Data Streams, Data Model Objects (DMO), Activation, Data Transformations, Segments, and Identity Resolution.
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Practical experience analyzing golden records, unified profiles, first-party data, and consent management frameworks.
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Knowledge of global privacy regulations (e.g., GDPR, CCPA) and their impact on customer data management.
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Background in multi-channel customer activation strategies (including Email, SMS, Social Media, etc.) and user acquisition.
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Advanced SQL capabilities, including deep knowledge of relational databases and the ability to author complex queries.
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Familiarity with Google Cloud Platform (GCP) technologies, particularly API management and Cloud Run Functions.
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Applied proficiency in writing script languages like AMPscript and JavaScript.
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Solid understanding of data modeling methodologies and industry best practices.
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Strong analytical and problem-solving skills combined with high attention to detail.
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Excellent written and verbal communication skills, with a proven ability to thrive within collaborative team settings.
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Highly self-motivated individual who can efficiently manage shifting priorities in a fast-paced environment.
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Prior experience collaborating within Agile/Scrum delivery teams and using project management tools such as JIRA and Confluence.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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