CLUB/GENERAL MANAGER

General Manager / Club Manager 

Salary: £40,000–£50,000 OTE, including bonus
Locations: Multiple Powerleague clubs across London

Lead the team. Deliver brilliant service. Grow the club.

Powerleague is growing across London, and we’re looking for talented General / club Managers to lead several of our football and expanding padel clubs.

These opportunities have come through internal progression, which says a lot about the kind of business we want to be. We want people to join us, grow with us and build a career here.

If you’re currently working in hospitality, leisure, sport, retail, entertainment or venue management, and you know how to lead a team, drive sales and create a brilliant customer experience, this could be a great next step.

You don’t need to come from football or padel.

You might be a Hospitality Manager, Restaurant Manager, Bar Manager, General Manager, Venue Manager, Club Manager, or Leisure Manager looking for more ownership and the chance to run a business within a growing brand.

The Role

As a Powerleague General Manager, you’ll take ownership of your club’s performance.

At the heart of the role are two things: service and sales.

You’ll create an environment where customers feel welcome, teams are energised and people want to come back. At the same time, you’ll be commercially focused, spotting opportunities to grow bookings, increase revenue and make your club more successful.

This is a hands-on leadership role.

You’ll be visible. You’ll know your customers. You’ll coach your team. You’ll understand your numbers. And you’ll take real ownership of what happens in your club.

You’ll have the support of your Regional Operations Manager and the wider Powerleague team, but we want our General Managers to have the confidence and autonomy to make decisions, try new ideas and drive their business forward.

What You’ll Be Doing

You’ll be responsible for:

• Leading, motivating and developing your team to deliver excellent customer service and strong commercial results.

• Creating a service culture where every customer receives a warm, engaging and professional experience.

• Driving sales across football, padel, events, parties, leagues and other club activities.

• Increasing bookings, utilisation, repeat visits and customer spend.

• Coaching your team to spot sales opportunities and confidently talk to customers about the products and experiences we offer.

• Building relationships with local businesses, schools, community groups, teams and organisations.

• Growing awareness of Powerleague within your local area and finding new ways to attract customers.

• Taking ownership of customer feedback and resolving issues quickly and professionally.

• Managing the day-to-day operation of the club and maintaining high operational standards.

• Recruiting, onboarding, coaching and developing your team.

• Creating clear standards and holding people accountable for delivering them.

• Managing KPIs, budgets and your club P&L.

• Working with your Regional Operations Manager on forecasts, plans and opportunities for growth.

• Identifying ways to improve revenue, efficiency, service and the overall customer experience.

• Ensuring the club operates safely and in line with required standards and procedures.

What We’re Looking For

We’re looking for people who understand that great service and strong sales go together.

You might come from hospitality, restaurants, bars, hotels, leisure, sport, retail, entertainment or another busy customer-facing business.

What matters most is your ability to lead people, create a great experience and deliver commercial results.

You’ll ideally bring:

• Experience leading and developing a customer-facing team.

• A genuine passion for delivering excellent customer service.

• A strong sales mindset and the confidence to identify opportunities to grow revenue.

• Experience working towards sales targets, KPIs or commercial goals.

• The ability to coach others to deliver both great service and strong results.

• Commercial awareness and an understanding of revenue, costs and profitability.

• Experience managing budgets, targets or a P&L.

• Strong communication and relationship-building skills.

• Confidence dealing with customers and handling feedback professionally.

• A hands-on leadership style and the ability to lead from the front.

• The ability to stay calm, organised and adaptable in a fast-moving environment.

• The confidence to take ownership and make decisions.

You do not need previous experience in football or padel.

If you know how to run a busy customer-facing operation, lead a team, drive sales and create an experience people want to return to, we can teach you the rest.

Why Join Powerleague?

Powerleague is about more than sport.

It’s about people getting together, competing, socialising and having a great experience.

Our General Managers are at the centre of that.

You’ll have the opportunity to run your own club, build a strong team, grow sales and make a visible impact on both the customer experience and the performance of the business.

And because Powerleague is growing, there are real opportunities to develop your career with us.

What We Offer

• £40,000–£50,000 OTE, including bonus

• Performance-related bonus opportunity

• Clear career progression in a growing business

• Learning and development opportunities

• The autonomy to lead and grow your own club

• A role where you can make a genuine commercial impact

• The opportunity to work across the growing football and padel market

• Support from an experienced regional and central team

Ready for Your Next Management Role?

If you’re looking for your next General Manager job in London and you come from a background in hospitality, leisure, sport, venue management, retail or entertainment, we’d like to hear from you.

If you can lead a team, deliver brilliant service and grow sales, you could be a great fit for Powerleague.

Apply today and take the next step in your management career with Powerleague.