- Location: Bathurst, Lithgow and Katoomba
- Ongoing (Full-time & Part-time) and Temporary (Full-time & Part-time)
- Temporary roles may have an opportunity to become fulltime
- Clerk Grade 1/2, base salary ($78,000 - $84,799) plus employer’s contribution to superannuation and annual leave loading
Your role
The Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. In Local Courts, the Client Services Officer is primarily involved in assisting in the operation of court rooms.
The Client Service Officer is required to travel regularly to surrounding courts to provide circuit support. As such, the successful candidate must hold a current driver’s licence and be willing to travel and stay overnight when required.
What you’ll do
- Support the efficient daily operation of the court by coordinating with judicial officers, legal professionals, clients, and other stakeholders to ensure proceedings ran smoothly and on schedule.
- Anticipate and respond promptly to the requirements of the judiciary and courtroom stakeholders, providing accurate information and administrative support in a fast-paced environment.
- Deliver high level administrative services, including case management, document processing, registry support, and maintenance of confidential court records.
- Accurately enter, update, and maintain data across court management systems, ensuring compliance with legislative, procedural, and organisational requirements.
- Provide professional and responsive client service, assisting diverse clients with court processes while managing sensitive and complex enquiries with discretion and empathy.
- Demonstrate adaptability by working across multiple jurisdictions and teams, supporting continuous improvement initiatives and ensuring compliance with workplace policies, ethical standards, and health and safety requirements.
What we’re looking for
- Strong attention to detail with the ability to maintain accuracy when handling sensitive information, legal documents, and competing priorities.
- Excellent communication and interpersonal skills, building positive working relationships with diverse stakeholders in professional and often high-pressure environments.
- Sound judgement and discretion when managing confidential information and responding to complex or sensitive situations.
- Highly organised and resilient, able to prioritise tasks, manage changing demands, and remain calm and effective under pressure.
- The successful candidate must have the capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a large regional court environment.
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
- Targeted Question 1: Think about a time when you had competing deadlines. Describe what you did in that situation.
- Targeted Question 2: Can you describe a time when you were working in a team, and someone needed advice on their task. What did you do?
Applications close Sunday 23 August 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Lily Darcy, Registrar via email [email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Paola Pina via [email protected].
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.