Site Reliability Engineer

Our client's Cloud Operations team is expanding its SRE function. Site Reliability Engineers keep all user-facing services and production systems running smoothly. SREs here are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline and mature automation to the environment and the codebase. The team specialises in systems — networking, the Linux kernel, and scaling, algorithms and distributed systems.

As an SRE you will

• Be on an on-call rotation responding to production availability incidents, and support service engineers with customer incidents
• Use your on-call shift to prevent incidents from ever happening
• Run infrastructure with Ansible, Puppet, Terraform and Kubernetes
• Make monitoring and alerting alert on symptoms, not outages
• Document every action, so findings turn into repeatable actions — and then into automation
• Improve the deployment process to make it as boring as possible
• Design, build and maintain core infrastructure that scales to hundreds of thousands of concurrent users
• Debug production issues across services and levels of the stack
• Plan the growth of the infrastructure

You may be a fit if you

• Think cloud-first, regardless of the flavour of public cloud
• Think security-first
• Think about systems — edge cases, failure modes, behaviours, specific implementations
• Know your way around Linux and Windows
• Know the use of config-management systems like Ansible or Puppet
• Have strong programming skills — Python, Java, Golang, Node.js
• Collaborate and communicate asynchronously, and document so nothing is learned twice
• Have a go-for-it attitude: when you see something broken, you fix it
• Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform or similar technologies

Projects you could work on

• Coding infrastructure automation with Ansible and Terraform
• Improving Prometheus monitoring or building new metrics
• Helping release managers deploy and fix new versions of application software
• Planning and executing the migration from AWS virtual machines to cloud-native, container-based deployments on Kubernetes (EKS)
• Developing a relationship with a product group and defining their SRE KPIs — the SRE practice here is early in its journey