A total of 2 years of experience consisting of the following GENERAL EXPERIENCE 1 year experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge in retail or merchandising operations functioning within an automated system environment. AND SPECIALIZED EXPERIENCE 1 year of experience which provided a knowledge of retail store operations processes and familiarity with inventory control methods in a computerized environment knowledge of computer systems and ability to access screens and print documents. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One half year of academic study above the high school level may be substituted for each 6 months of 1 year general and 1 year specialized experience.
Computer Skills and Technical Requirements
- Demonstrated intermediate to advanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Advanced working knowledge of Microsoft Excel, including data analysis, reporting, trend identification, pivot tables, formulas, and presentation of business findings.
- Ability to analyze, interpret, and synthesize data from a minimum of five (5) merchandising, inventory management, replenishment, or retail operations systems.
- Proven ability to translate data-driven insights into actionable business recommendations that improve retail performance, including measurable return on investment (ROI) outcomes in both unit sales and dollar sales.
- Strong analytical and problem-solving skills with the ability to evaluate complex data sets, identify trends, determine root causes, and make informed business recommendations.
- Ability to apply analytical findings to related operational issues and develop effective corrective actions that support sales growth, inventory productivity, and replenishment effectiveness.
- Experience developing reports, presentations, and business communications for multiple levels of management.
- Ability to train, coach, and support associates and management teams in the effective use of retail systems, reporting tools, and operational processes.
- Demonstrated ability to work independently with minimal supervision while effectively collaborating in team-based environments.
- Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
Work Environment and Physical Requirements
- Position requires approximately 80-90% computer-based work, including data analysis, reporting, system maintenance, communication, and project management activities.
- Approximately 10-20% of time is spent on the retail sales floor to validate data findings, observe operational processes, assess replenishment opportunities, implement corrective actions, and support store teams in driving operational improvements.
- Ability to effectively bridge analytical findings with in-store execution to improve inventory flow, replenishment accuracy, product availability, and overall sales performance.
· Position may include occasional work on the retail sales floor and in backroom areas to support merchandising initiatives, inventory management, replenishment activities, and implementation of operational improvements identified through data analysis.
Preferred Competencies
- Demonstrated understanding of retail merchandising, inventory management, replenishment processes, and store operations.
- Ability to use data and business intelligence tools to identify opportunities, quantify impact, and drive measurable operational and financial results.
- Strong communication and presentation skills with the ability to explain technical concepts and analytical findings to both technical and non-technical audiences.
- Proven ability to influence operational decisions through data-driven recommendations and performance analysis.