Systems Analyst III, IV or V - Digital Delivery - Design Division - Austin, TX

The Texas Department of Transportation (TxDOT) is seeking a Systems Analyst in Digital Delivery.  As a Systems Analyst, you'll bridge technology and business by transforming data, improving workflows, and supporting innovative digital solutions that enhance project delivery across Texas.
You'll also lead the development and implementation of advanced building information modeling solutions, coordinate cross-functional initiatives, and help modernize the systems that support project planning, design, and delivery. Your expertise will influence enterprise-level improvements, empower data-driven decisions, and create efficiencies that benefit teams across the agency.  The Digital Delivery Systems Analyst must understand system integration, APIs, and enterprise data platforms and have knowledge of the Software Development Life Cycle.
This role is ideal for visionary professionals who want to guide modernization efforts, mentor teams, and leave a lasting impact on the future of Digital Delivery across Texas.

By joining the Digital Delivery Section, you’ll be at the forefront of transforming how Texas designs, builds, and manages its transportation system. This is more than a job—it’s a chance to help modernize infrastructure for millions of Texans. Ready to build the future with us? Apply today and let’s talk!

Stassney Campus https://youtu.be/u42vEZacDgA

• Systems Analyst III - B23 - Salary Range $72,000.00 - $90,000.00
   
• Systems Analyst IV - B25 - Salary Range $80,000.00 - $107,000.00
   
• Systems Analyst V - B27 - Salary Range $92,000.00 - $130,000.00

****The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant’s work experience, education, skill level, and all other appropriate factors, and based on business needs.
 

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans

• Alternative and/or Flexible Work Schedules

• Paid Leave and Holidays

• Health Premiums paid at 100% for Full-Time Employees

• On-the-Job Training

• Tuition Assistance Program

• Holistic Wellness Program with Leave Incentives

• Career Development and Advancement Opportunities

• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our Total Compensation Package website

To view benefits available to all State of Texas employees visit Benefits at a Glance | ERS (texas.gov)

Systems Analyst III:
Performs highly complex computer systems analysis work in support of TxDOT information technology systems and the Digital Delivery Section. Work involves analyzing user requirements, procedures, and problems to automate processing or to improve existing systems at the design, construction, and asset management phases. Provides technical support, coordination, and advice involving the development, testing, implementation, and maintenance of projects/programs and/or systems. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Systems Analyst IV: 
Performs advanced computer systems analysis work in support of TxDOT information technology systems and the Digital Delivery Section. Coordinates work involving analyzing user requirements, procedures, and problems to automate processing or to improve existing systems at the design, construction, and asset management phases. Coordinates technical support and advice involving the development, testing, implementation, and maintenance of projects/programs and/or systems. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Systems Analyst V:
Performs highly advanced computer systems analysis work in support of TxDOT information technology systems and the Digital Delivery Section. Oversees work involving analyzing user requirements, procedures, and problems to automate processing or to improve existing systems at the design, construction, and asset management phases. Oversees technical support and advice involving the development, testing, implementation, and maintenance of projects/programs and/or systems. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Duties:

Systems Analyst III: 

• Designs, builds, tests, implements, and maintains both publish and ad hoc reports in response to customer change requests.
   
• Coordinates, plans, and schedules the installation or training for new or revised systems and defines business process requirements.
   
• Prepares and defines the goals of the system and devises flow charts and diagrams describing logical operational steps of programs.
   
• Creates new standard reports; collaborating with end users to gather report requirements and ensure proper testing and validation.
   
• Monitors changes in hardware and software and provides current information to end users.
   
• Tests and diagnoses systems to ensure critical requirements are met.
   
• Analyzes user needs, defines the system's scope, documents requirements, and translates the user needs and requirements into functional specifications for the design of business systems.
   
• Analyzes new or existing procedures, information systems, or utility programs for efficiency and effectiveness.
   
• Trains other employees
   
• Monitors and collects information to determine the strength, weaknesses and performance issues of existing technology.
   
• Provides support of local applications and logs problems.
   
• Provides technical assistance of software applications.
   
• Researches, analyzes and tests business procedures, information systems, programs or systems software.
   
• Reviews and analyzes reports and performance indicators to locate code problems, and corrects errors by modifying or correcting code.
   
• Responds to incoming requests from business areas to design, build, maintain or repair reports and applications.
   
• Requests or completes user security changes or additions and facilitates security authorizations for new users.
   
• Troubleshoots and analyzes technical problems associated with local applications.
   
• Writes and reviews technical specifications for programs and/or systems.
   
• Writes and updates computer and/or server application programs.
   
• Writes programs and/or queries for spreadsheet or database software to create reports and import/export data.
   
• Performs other job responsibilities as assigned.

Systems Analyst IV:

All the Above and:

• Oversees, prepares and defines the goals of the system and devises flow charts and diagrams describing logical operational steps of programs.
   
• Coordinates and/or tests and diagnoses systems to ensure critical requirements are met.
   
• Coordinates with users to identify system requirements, develop functional design specifications to meet requirements, and solve complex operational problems.
   
• Coordinates and/or researches, analyzes and tests business procedures, information systems, programs or systems software.
   
• Coordinates requests or completes user security changes or additions and facilitates security authorizations for new users.
   
• Oversees the training of staff prior to the implementation of technical and/or computer systems and offers advice and guidance during the implementation process.

Systems Analyst V:

All The Above and:

• Serves as a project leader.
   
• Coordinates the development, implementation and maintenance of IT/IS architecture, digital delivery processes, governance frameworks, standards, procedures, and associated roles and responsibilities to support integrated data environments and efficient information management.
   
• Manages one or more projects and systems involving software development and life cycle.
   
• Oversees the evaluation and adoption of emerging technologies, platforms, hardware, software, and digital delivery tools to improve system integration, workflow automation, data accessibility, and operational efficiency.
   
• Serves as subject matter expert in digital delivery solutions, system integrations, business process automation, data management, and enterprise technology best practices.
   
• Creates and develops standardized business intelligence and operational reports by collaborating with stakeholders to define requirements, validate data quality, and support data-driven decision-making.
   
• Monitors technology platform enhancements, software releases, and infrastructure changes and communicates impacts, opportunities, and best practices to stakeholders and end users.
   
• Analyzes and evaluates business processes, information systems, and digital workflows to identify opportunities for process optimization, system integration, automation, and improved operational performance
   
• Develops and deliver training, documentation, and knowledge-sharing initiatives to enhance user adoption of digital delivery tools, systems, and technology-enabled workflows
   
• Monitors system performance metrics and collects operational data to assess the effectiveness, scalability, reliability, and user adoption of digital delivery technologies.
   
• Designs, develops, tests, implements, and maintains automated dashboards, enterprise reports, and ad hoc analytics solutions that support digital delivery performance monitoring and business intelligence objectives.
   
• Defines system objectives and develops workflow diagrams, process maps, and data flow models that support digital delivery strategies, process automation, and enterprise integration initiatives.
   
• Coordinates system testing, validation, and quality assurance activities to ensure digital delivery platforms meet business, technical, security, and data management requirements..
   
• Coordinates and Administers user access and security permissions, ensuring compliance with data governance, cybersecurity, and digital delivery access control standards.
   

• Writes and Develops scripts, queries, and automated data solutions to support reporting, data exchange, system interoperability, and enterprise information management.

   

Minimum Qualifications:

Systems Analyst III: 

Education: 

• Bachelor's Degree in a related discipline. 

• Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 

• 2 years of experience in systems analysis, application systems support, or related work experience. 

• Experience can be satisfied by full - time or prorated part - time equivalent. 

• Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications: 

Valid driver’s license. This position requires driving a state vehicle.

Systems Analyst IV: 

Education: 

• Bachelor's Degree in a related discipline. 

• Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 

• 3 years of experience in systems analysis, application systems support, or related work experience. 

• Experience can be satisfied by full - time or prorated part - time equivalent. 

• Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications: 

Valid driver’s license. This position requires driving a state vehicle.

Systems Analyst V: 

Education: 

• Bachelor's Degree in a related discipline. 

• Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 

• 4 years of experience in systems analysis, application systems support, or related work experience. 

• Experience can be satisfied by full - time or prorated part - time equivalent. 

• Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications: 

Valid driver’s license. This position requires driving a state vehicle.

Competencies:

Systems Analyst III:

Considerable knowledge of:

• IT/IS software and hardware development methodologies and standards
   
• Concepts, techniques and tools used in planning, designing and implementing database management systems and related technologies
   
• Applicable computer software applications and hardware

Expert skill in:

• Communicating technical information effectively
   
• Using and supporting applicable computer systems

Proficient skill in:

• Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area
   
• Maintaining effective working relationships with others
   
• Scheduling, testing, installing, and implementing computer programs/systems
   
• Troubleshooting computer systems
   
• Analyzing and organizing business and technical data
   
• Maintaining a safe working environment

Other Attributes:

• Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals

Systems Analyst IV:

All the Above and:

Extensive knowledge and Expert skill in:

• Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area
   
• Maintaining effective working relationships with others
   
• Scheduling, testing, installing, and implementing computer programs/systems
   
• Troubleshooting computer systems
   
• Analyzing and organizing business and technical data

Systems Analyst V:

All the Above and:

Extensive knowledge of:

• IT/IS software and hardware development methodologies and standards
   
• Concepts, techniques and tools used in planning, designing and implementing database management systems and related technologies
   
• Applicable computer software applications and hardware

Expert skill in:

• Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area
   
• Maintaining effective working relationships with others
   
• Scheduling, testing, installing, and implementing computer programs/systems
   
• Troubleshooting computer systems
   
• Analyzing and organizing business and technical data
   

• Using and supporting applicable computer systems

   

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
   
• Sitting - prolonged periods of time
   
• Fingering-picking, pinching, typing; working primarily with fingers rather than whole hand
   
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
   
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
   

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

• To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency’s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

Click on the appropriate occupational category to view the MOS codes.

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Additional Applicant Information