Poker Dealer School (Horseshoe Bossier)

The Dealer Trainee is trained to create an entertainment environment for all guests. Provide courteous, friendly, and prompt service in dealing Poker.

• Provides an upbeat personality for all interactions with guests and fellow employees. 
• Ability to be proactive in anticipating customer needs. 
• Ability to familiarize self with all guests to know names and personal facts. 
• Knowledge of money handling skills in providing chips for guests. 
• Knowledge of card games. 
• Basic knowledge of other games and services offered at property. 
• Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. 
• Routinely strives to build and achieve customer satisfaction. 
• Exercises appropriate discretion in identifying communications of special promotions to customers. 
• Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. 
• Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
• Must be able to perform any and all other duties as assigned by the Supervisor or Department Head.

• High school diploma preferred. 
• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Must possess strong money handling and documentation skills. 
• Must be able to communicate effectively with all levels of the organization.
• Must be able to work any day of the week and any shift.
• Must be able to read, write, speak, and understand English.

ADDITIONAL REQUIREMENTS

• Must be able to bend, crouch, kneel, twist, and lift. 
• Responds to visual and aural cues. 
• Must present a well-groomed appearance.
• Must be able to read, write, speak and understand English. 
• Must be able to acknowledge, greet, and converse in English with customers. 
• Must be able to lift, pull, push or carry up to 25 pounds. 
• Will be required to work varying schedules to reflect the business needs of the property. 
• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. 
• When on casino floor, must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. 
• Must be able to get along with co-workers and work as a team.