Senior Operations Assistant

Join Our Mission to Foster Prosperity in Asia

Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.

Organizational Setting and Reporting Relationship

The position of Senior Operations Assistant is assigned to the Regional Cooperation and Integration Unit (SERC) within the Southeast Asia Department (SERD). You will be based at our Headquarters in Manila, Philippines.

You will report to the designated Regional Head, Regional Cooperation and Integration, technical international staff, and senior officer.

Your Role

As a Senior Operations Assistant, you will provide essential operational, administrative, and logistical support to the Regional Cooperation and Integration Unit (SERC). You will also support daily operations of SERC projects, technical assistance activities, missions, and knowledge events.

You will:

Administrative and Operational Support

• Provide administrative, operational, and coordination support to SERC activities, including regional cooperation programs such as the Greater Mekong Subregion (GMS).
• Be an Assistant to the Regional Head of SERC and other International Staff by managing their schedules, coordinating arrangements for their mission travels, briefing requirements, and follow-up priority actions.
• Prepare routine correspondence, briefing notes, presentations, talking points, meeting summaries, and background materials, including proofreading, formatting, quality assurance, and document clearance.
• Maintain filing systems, shared repositories, and administrative records, ensuring organization, version control, accessibility, and retrieval of information.
• Maintain accurate administrative and operational data in corporate and unit-level systems, following established procedures.
• Perform other tasks including as alternate budget coordinator, supplies coordinator, and lead arrangements for multiple SERC activities, among others, that may be assigned.

Project, Technical Assistance, and Event Support

• Support the processing, implementation, and monitoring of TA projects under the GMS Program, including changes in scope/implementation arrangements and completion reports, contract variations, requests for payment, and the like.
• Provide secretariat support to the GMS Program by assisting in logistical and other arrangements for meetings (i.e. summits, ministerial meetings, senior officials meetings, working groups, and economic corridor activities) workshops, conferences, stakeholder consultations, regional events and capacity building activities, including preparation of agendas, invitations, communications, meeting materials, and travel arrangements for participants.
• Help with the preparation, consolidation, and distribution of meeting documents, GMS-related reports, and knowledge products for all stakeholders.

Coordination and Unit Support

• Handle routine communications and coordination within SERD units and resident missions, across ADB departments, and with external partners (such as government counterparts, development partners).
• Provide administrative follow-up on agreed actions, deadlines, management requests, and coordination tasks assigned by the Regional Head and international staff.
• Contribute to workflow continuity by providing backup administrative support during peak periods, missions, major regional events, and staff absences.
• Provide guidance on administrative processes, procedures, and work practices to other administrative staff, without formal supervisory responsibility.
• Support coordination across SERC workstreams (GMS, BIMP-EAGA, IMT-GT and ASEAN) by tracking management priorities. This support also involves facilitating information flow and assisting with the preparation of management reports, briefing packages, and required updates for the Regional Head and Unit staff.

Others

• Coordinate proper distribution of tasks among other administrative staff.
• Work with individuals from different cultural/national backgrounds.
• Provide guidance to Operations Assistants/Project Assistants on assigned area of work.
• Exercise judgement on matters of confidentiality and those requiring urgent attention especially in the supervisor's absence.
• Work with teams as a constructive team member.

You will need:

• Bachelor's degree in business administration or a relevant discipline.
• At least 5 years of relevant professional experience.
• Proven ability to multitask, undertake background research and analysis on difficult but well-defined tasks, collect and organize required data and information, apply appropriate computer skills in analyzing and developing the data, and prepare notes, papers and sections of reports.
• Proficiency in office administration and in the use of relevant computer-based programs and applications, including databases and videoconferencing tools.
• Excellent command of written and verbal communication skills in English.
• Please refer to the link for ADB Competency Framework for TL2.

Benefits

ADB offers a rewarding salary and a comprehensive benefits package. The salary will be based on ADB's standards and comparator markets, taking into account your qualifications and experience.

• Retirement plan
• Medical and health benefits
• Paid leave (including parental)
• Life and other insurance plans
• Staff development

Additional Information

This appointment is open to internal and external applicants.

Selected applicants will be subject to a one-year probationary period.

This is a fixed term appointment with option to renew, initially for a period of up to 3 years, or up to the Normal Retirement Date (NRD), whichever comes earlier, for the purpose(s) and conditions determined by ADB, in accordance with Administrative Order No. 2.01 (Recruitment and Appointment). After the initial fixed-term period, ADB may choose to renew the appointment for up to an additional 3 years or not renewed. This decision will be made in the overall interest of ADB, based on factors including but not limited to the requirement of Staff's particular blend of skills and experience for the medium-term work program of the organizational unit, sufficient funding to cover the renewed period, and Staff's performance and suitability for employment. There is no limit to the number of renewals up to NRD. However, this appointment is not convertible to a regular appointment.

About Us

ADB is a leading multilateral development bank supporting inclusive, resilient, and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together, ADB harnesses innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard our planet. Founded in 1966, ADB is headquartered in Manila and owned by 69 members—50 from the region.

ADB only hires nationals of its 69 members.

To view ADB Organizational Chart, please click here.

ADB wants to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.

Visit ADB Careers FAQ for more information.

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