Georgetown Clinic Support Staff / Administrative Specialist II (Georgetown / Waccamaw)

Posting number: 190877

Department: Department of Behavioral Health and Developmental Disabilities

Division: Waccamaw Center for Mental Health

Job classification: Administrative Specialist II

Posting type: Open & Promotional

Categories: Mental Health, Customer Service, Office and Administrative Support

Summary

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Georgetown Clinic Support Staff / Administrative Specialist II  who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Waccamaw Mental Health Center - Georgetown Clinic,525 Lafayette Circle, Georgetown, SC 29440.

As the Georgetown Clinic Support Staff, under general supervision, you will perform a variety of routine administrative duties/ clinical support with a moderate level of individual and patient accountability in the Georgetown Front Office or Waccamaw Center for Mental Health. Exercises good judgement in the application of established offices and procedures

Responsibilities for the Georgetown Clinic Support Staff:

• Responsible for all front office operations including phone, scheduling appointments for clinicians and Doctors, scanning and importing documents into the Avatar. Act as primary cashier, act as back-up with posting payments and weekly bank deposits. Complete all intake procedures for data entry in Avatar, gather and verify all third-party billing information. Research and obtain any information needed in the computer data base to ensure correct and timely billing services.
• Assist with intake procedures for data entry in Avatar, gathers and verifies all third-party billing information. Process closures and changes utilizing acceptedprocedures. Reviews and responds to medical records request as appropriate. Assure all outside record request have been documented and logged in accurately.
• Print out staffing schedule on a daily basis for the doctors. Verify the cash daily, making sure that it is locked up at the end of every day, and covers late night once month after hours for crisis.
• Maintains documentation of charts and other records according to State, federal local, BHDD-OMH, WCMH, Quality Assurance, Corporate Compliance and CARF.

Examples of duties

• A high school diploma and two (2) years of clerical experience; or an associate degree in secretarial science or other related field; or 3 years of clerical experience.

Additional Requirements:

• Knowledge of HIPPA and 42 CFR part 2 regulations, ensures that all medical records requests are handled efficiently and in a timely manner.
• Walking, sitting, standing and lifting light items. 
• Must have a valid driver's license and provide a 10-year driving record to operate a state vehicle.
• Hear at normal volumes, stand, walk, reach, pull, stoop, bend, ability to lift 40 pounds and climb two (2) flights of stairs.

Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Supplemental information

Post hire, employees must: 

• Be able to complete Managing Agitation in the Psychiatric Setting (MAPS) certification.
• Have general knowledge of office practices and use of office equipment.
• Have the ability to communicate effectively.
• Be flexible, cooperative, have the ability to perform multiple tasks.
• Manage time in a proficient and effective manner in the course of carrying out day to day duties.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application.  Any misrepresentation will result in your disqualification from employment.  Please complete the state application to include all current and previous work history and education.  A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees: 

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.