The Surgical Services Coordinator is responsible for managing and coordinating all clinical and surgical encounters for patients, including clinic appointments, referrals, authorizations, pre‑surgical requirements, and surgery scheduling. Serving as the primary administrative contact, this role ensures that patients’ needs are facilitated efficiently and accurately across the care team. The coordinator optimizes provider schedules through effective template management and collaborates closely with Medical Assistants to ensure patients are scheduled appropriately. This role works in partnership with Revenue Cycle Operations to obtain authorizations, provide co‑pay and co‑insurance notifications, and support collection processes. The Surgical Services Coordinator oversees all activities related to surgical scheduling—from pre‑operative orders through completion of the procedure—to prevent gaps that could impact surgical timing and to ensure an exceptional, safe patient experience.
Qualifications
- High School Diploma or GED
- Minimum one (1) - two (2) years' experience in a clinical setting