Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Workplace & Employee Events Associate, Contractor plans, organizes, and executes internal events that strengthen company culture, boost employee morale, and support engagement initiatives, while also providing day-to-day workplace and facilities support that keeps the office running smoothly. This role manages everything from small team celebrations to large-scale company gatherings and monthly happy hours, and serves as a key point of contact for employees, vendors, and guests. The events associate works closely with HR, and department leaders to create memorable employee experiences and maintain a safe, functional, and welcoming workplace.
Key Responsibilities:
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Event Planning & Execution
- Plan and execute internal events such as holiday parties, team-building activities, employee appreciation days, milestone celebrations, wellness events, all-hands meetings, and monthly happy hours
- Support and help shape the organization's annual corporate events strategy for employee engagement and involvement
- Manage event budgets, negotiate with vendors, track expenses, and support all corporate event programs within budget
- Source and coordinate with vendors (caterers, venues, entertainment, rental companies, stand designers, contractors, and equipment providers); serve as the primary point of contact for event vendors
- Develop event timelines, run-of-show documents, and logistics plans
- Coordinate on-site logistics (setup, AV/tech needs, catering, decor, breakdown) and be on-site to execute all corporate events
- Handle event marketing/communications, including invitations, signage, internal announcements, and on-site event registration
- Gather post-event feedback and measure event success against engagement metrics
- Ensure events comply with budget constraints, safety guidelines, and company policies
- Coordinate with remote/hybrid teams to ensure inclusive participation in events
Workplace & Facilities Support
- Provide the highest level of customer service to all employees, vendors, and guests
- Maintain physical space, ensuring a safe, clean, and functional office environment
- Maintain inventory of office and event supplies; reorder as needed
- Maintain and set up conference and meeting rooms as needed
- Support the employee snack and lunch program
- Assist with on-site workplace employee onboarding
- Provide backup reception support as needed
Administration & Communication
- Monitor and respond to workplace Slack channels and other employee-facing communication platforms
- Manage multiple vendors and stakeholders simultaneously, and maintain organized records of contracts and expenses
Required Qualifications:
- 2+ years of experience in event planning/coordination and/or facilities or workplace experience
- Strong organizational and multitasking skills; ability to work in a demanding, fast-paced environment
- Excellent written and verbal communication skills
- Proficiency with event planning tools and Microsoft Office/Google Workspace; familiarity with Zoom and Slack
- Ability to manage multiple vendors and stakeholders simultaneously
- Budget management experience
- Previous experience as an Office Manager strongly preferred
- Must be able to lift 25+ pounds
Key Competencies:
- Creativity and attention to detail
- Strong interpersonal and relationship-building skills
- Adaptability, resourcefulness, and calm under pressure
- Project management and time management
- Budget and vendor negotiation skills
- Highly organized, meticulous, and initiative-taking
Working Conditions:
- On-site presence required for daily workplace support and for event setup/execution
- May require occasional evening work for events, including monthly happy hours and larger-scale gatherings
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.