MOTOR VEHICLE COMPLIANCE ANALYST 1/2/3

Posting number: 420-224427-LSD

Department: DPS-Office of Motor Vehicles

Job classification: MOTOR VEHICLE COMPLIANCE ANALYST 1

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Public Safety, Miscellaneous, Customer Service, Records Management, Office and Administrative Support

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The Office of Motor Vehicles (OMV) performs functions of the state relative to the examination and licensing of operators of motor vehicles, the suspension and revocation of such licenses, issuance of vehicle title and registration certificates, license plates for all motor vehicles operated upon the highways of the state, recordation of liens against vehicles, and the collection of sales/use tax and other appropriate fees, all in accordance with applicable laws.

OMV strives to serve the public in a professional, compassionate, and responsive manner while maintaining a high standard of quality and providing unparalleled service to both internal and external customers.

This position for Motor Vehicle Compliance Analyst 1, 2, or 3 serves within the Reinstatement Unit at the Headquarters located in Baton Rouge. Attention to detail, general writing and math skills, and willingness to work and communicate with a small group, as well as aiding other OMV offices or sections and the public, are key to success in this role. 

Examples of duties

Possession of a high school diploma or equivalent.

NECESSARY SPECIAL REQUIREMENT:
May be required to possess a current Louisiana driver's license at the time of appointment.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:  

• Answer telephone calls to process multiple transactions on-line to update Driver’s License, Motor Vehicle and Driver Management records utilizing several computer systems and data sessions. Suspends, disqualifies, revokes or reinstates driving and registering/titling privileges.

• Evaluates compliance documents, reinstatement fees, surrendered driver's licenses, license plates, and registrations related to suspensions and revocations.

• Evaluates complex cases involving multiple suspensions, revocations, and compliance requirements. Determines reinstatement eligibility and fees while outlining the actions necessary to restore driving and registration privileges.

• Provides accurate information to customers regarding suspensions, revocations, reinstatement requirements, applicable laws, and fees.

• Calculates, collects, balances, and accounts for reinstatement and regulatory fees while maintaining accountability for all funds received.

• Exercises independent judgment when resolving customer issues, interpreting laws and departmental policies, and ensuring compliance with the Federal Driver Privacy Protection Act by safeguarding confidential driving records.

• Interprets policies, procedures, statutes, and legislative changes affecting operations.

• Performs other related duties as assigned.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position may be filled as a Motor Vehicle Compliance Analyst 1, 2, or 3, depending on the qualifications of the selected candidate.

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: This position is eligible for premium pay of up to $2.00 per hour.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required to be considered for this vacancy.  

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Department of Public Safety
ATTN: Human Resources/ Latedra Drummond
P.O. BOX 66614
Baton Rouge, LA. 70896
Email:DPSEmployeeAdministration@la.gov