Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few.
Check out Experian Life on social or explore our Careers Site (experian.com/careers) to understand why.
Job Description
As an ESS ID&F Senior Solutions Engineer you will be a critical stakeholder in the development and release of our ID&F products.
You will be a trusted advisor to regional delivery and support teams representing them during the software development lifecycle, providing operational guidance, product consultancy and supporting client incidents.
This role contributes towards the success of the ID&F business through AI native automation and innovation improvements. Additionally, it facilitates internal knowledge-sharing activities, such as product improvements, documentation optimization, enhancing product deliverability through technical input and customer advocacy. Furthermore, the role involves being continually curious and striving to understand the customers' product needs, challenges, and issues.
- Hands-on experience working with and utilizing AI tools (e.g., AI-assisted coding, code generation, content generation, automated testing, AI-powered DevOps) to drive engineering productivity and innovation.
- Able to deliver and troubleshoot SaaS and on-prem/hosted solutions
- Solid analytical and problem-solving skills
- Ability to shape and drive acceleration of outcomes through critical thinking
- Ability to comprehend detailed project specifications with the need to work on multiple initiatives simultaneously.
- Ability to drive SaaS and on-prem deliveries and client implementations, specifically technical engineering aspects with experience desired in the following areas:
- Experience with cloud services, deployment, and management (AWS - inclusive of scaling, tuning, CI/CD deployment practices)
- Experience with DevOps and CI/CD (Git/Jenkins/Ansible/Terraform/etc)
- Experience using alerting & monitoring solutions (Splunk, DynaTrace)
- Understanding of XML, JSON, Swagger
- Platform Familiarity with Docker/Kubernetes/EKS/Kafka
- Experience with API test tools such as Bruno / Postman / SOAP UI
- Proven oral and written communication skills
- You should have critical thinking ability when troubleshooting complex problems and clear communication skills when recommending improvements in the form of quantifiable solutions.
- You will interact with multiple levels of the organization across multiple time zones, so it requires an ability to build long-term relationships and navigate across a complex matrix org.
- You will report to a Senior Manager
Qualifications
Bachelor's degree desirable in Computer Science, Information Systems, Engineering, or related discipline and knowledge of relevant modern technology with proven track record.
- Preferred Additional Skills:
- Industry experience in the Identity and Fraud space
- Examples of customer-value driven agile working and rapid prototyping
- A critical thinker with a desire to continuously learn new things
- Able to work both as an individual contributor as well as contribute to the wider team with strong execution skills.
- Experience with Atlassian JIRA and Confluence
- Experience working with geographically dispersed teams
- Experience using and querying databases such as Oracle and PostgreSQL
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here