Bangkok, Bangkok, ThailandFull TimeEntry-levelPosted Today
Team Introduction
BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
We are looking for Sales Specialist with GenAI and/or Cloud experience and interest to join our team to tap into potential client opportunities and growing new business in Thailand. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:
- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.
- Manage the onboarding, training, support and retention for your client portfolio.
- Collaborate with the wider team to define and improve the customer lifecycle process.
- Identify and collaborate with the sales team on cross-sell and upsell opportunities.
- Provide feedback to the business and product team that helps define our product roadmap.
- Manage the customer success platforms to a high standard.
- Assist in driving a company-wide culture of customer success.
BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
We are looking for Sales Specialist with GenAI and/or Cloud experience and interest to join our team to tap into potential client opportunities and growing new business in Thailand. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:
- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.
- Manage the onboarding, training, support and retention for your client portfolio.
- Collaborate with the wider team to define and improve the customer lifecycle process.
- Identify and collaborate with the sales team on cross-sell and upsell opportunities.
- Provide feedback to the business and product team that helps define our product roadmap.
- Manage the customer success platforms to a high standard.
- Assist in driving a company-wide culture of customer success.