Customer Engineer, Google Workspace and Gemini Enterprise

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in cloud-native architecture roles.
• Experience with cloud, on-premises, virtualization, or containerization platforms.
• Experience with enterprise productivity software and power applications.
• Experience in coding, systems design, live demos, and technical workshops.
• Ability to travel up to 50% of the time as needed.

Preferred qualifications:

• Bachelor’s degree in Computer Science or an AI-related technical field.
• 5 years of experience in enterprise productivity, identity, and endpoint management.
• Experience building and deploying agentic AI automation solutions.
• Experience in establishing cross-pillar solutions and enterprise transformation roadmaps.
• Knowledge of Gemini enterprise, differentiators, and enterprise data integration.
• Track record of scaling technical enablement and mentoring Customer Engineers regionally.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Identify Go-to-Market (GTM) opportunities, resolve blockers, and overcome technical objections across LATAM.
• Deliver briefings, PoCs, and Request for Proposals (RFPs)/Request for Information (RFIs) to build enterprise trust.
• Architect Workspace and Gemini Enterprise solutions for complex workflows.
• Educate stakeholders on agentic capabilities and third-party data connectors.
• Guide partner tech strategy to pitch and scale Workspace innovation and drive enablement, guide regional customer engineers, and align with sales leadership.