Server Application Specialist - Registry

Posting number: 202600388

Department: Sheriff's Office

Job classification: Server Application Specialist - PCSO

Posting type: Open

Categories: IT and Computers

SummaryCLASSIFICATION SUMMARY:  Keep all critical systems up and operational, ensure that server hardware, software, and databases are current and operational, oversee and implement new software/hardware, and assist in day-to-day problems that may occur to the staff or users including creation of new users.
NOTICE TO APPLICANTS:

• The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries will require an internal equity review and those that are above the first quartile will require additional approval.

Per PCSO Selection Guidelines, the following may be disqualifiers:

•    Having been disciplined by any employer, including military, as an adult for abuse of leave, gross insubordination, dereliction of duty or persistent failure to follow established policies and regulations.

• 'Having been involuntarily dismissed, for any reason other than layoff, from two or more employers as an adult.

•  Having held more than seven paid positions with different employers within the past four years, or  more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this   requirement as well as other persons with a reasonable explanation for an extensive job history.

• Resigning from any paid position without notice may be disqualifying, except where the presence of a hostile work environment is alleged or other reasonable cause existed.

Examples of dutiesWork in this classification requires an individual to be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description. 
JOB FUNCTIONS:

• Performs server and application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for server applications
• Researches new and applicable items for use with County or Elected Office projects, enhancements or existing applications
• Performs project management, development, enhancements, implementation, modifications and documentation of Elected Offices, departments  or County IT projects
• Provides Tier 3 and Tier 4 support functions and issue resolution for existing enterprise level applications.
• Performs related functions for Managing For Results program, including decision making, data entry, data verification and data analysis
• Provides training on application enhancements, modifications and implementations of County, Elected Office or department projects
• May perform special projects, including project management, system integration, system implementation, software development, workflow configuration and application configuration
• Maintain regular, in-person attendance to effectively perform assigned duties
• Collaborate and work cooperatively with team members to achieve organizational goals
• Maintains absolute confidentiality of work-related issues, customer records and restricted County or Elected Office information; performs related duties as required or assig

QualificationsMINIMUM QUALIFICATIONS:

• Associate's Degree in Computer Science, Information Technology, or related field
• One year of experience in network server applications support;
• Or an equivalent combination of education, training and experience.  

SERVER APPLICATION SPECIALIST - SHERIFF -

• Must pass a thorough background investigation.
• For ACJIS users - must pass a thorough background investigation and background re-investigation every 5 years.

LICENSE & CERTIFICATION REQUIREMENTS:
Arizona residents must have an Arizona Driver’s License upon hire; newly established Arizona Residents must have one within 30 days of hire. Supplemental informationKnowledge, Skills and Abilities:

• Ability to effective communicate orally and in writing
• Maintenance procedures and standards for software applications, hardware and infrastructure
• Capabilities of computer systems, including networked environments and specialized software applications
• Network system access and security guidelines and standards

Knowledge, Skills and Abilities - Server Application Specialist - Sheriff:

• Body Worn Camera (BWC) common practices and bylaws.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
Independent body mobility to stand, walk, bend, and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to hand write or use computer keyboard; vision sufficient to see/read; hear and speak to communicate with customers in person and over the phone. Position is located in an indoor office environment.