- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Maintain the cleanliness and organization of the Reserve Coffee Shop.
- Replenish items and assist in serving grab and go items.
- Handle/Resolve guest complaints ensuring guest satisfaction.
- Assist with inventories as scheduled.
- Prepare coffee and tea beverages for customers.
- Cash handling and accurately record customer order information.
- Grinding and brewing coffee
- Regularly performing stock checks in the coffee bar and placing new orders
- Being aware of and following operational policies and procedures
- Being punctual and maintaining regular and consistent attendance
- Contributing to a positive work environment
Responsible for the setup, service, maintenance, and breakdown of Starbucks. Prepares and serves well-crafted specialty coffee drinks and other beverages. Maintains organization, cleanliness and sanitation of work areas and equipment. The Reserve Barista represents the brand and the culture of an establishment, providing clients with professional and friendly service.
Qualifications
- High school diploma or equivalent
- Ability to satisfactorily communicate in English, Spanish is a plus
- One year experience in guest service.
- Ability to provide legible communication.
- Ability to do basic arithmetic
- Previous guest relations training.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.