Join a forward-looking team transforming testing through automation and AI-enabled capabilities. You will play a key role in evolving testing into a data-driven, intelligent capability that improves quality, speed, and scalability across global Digital Document Services operations.
Job SummaryAs a Testing & Evaluation Analyst in Digital Document Services, you will contribute to modernized testing strategies using automation and AI-driven techniques. You will help build scalable testing frameworks, support global stakeholders, and enhance quality through innovative and data-driven testing practices in a follow-the-sun model.
Job ResponsibilitiesExecute automated, UAT, and regression testing using modern frameworks
Apply AI-enabled testing techniques to increase coverage and improve defect detection
Build and maintain automation scripts and reusable testing assets
Analyze testing data to identify trends, risks, and improvement opportunities
Partner with product, operations, and technology teams to modernize testing processes
Support continuous improvement of AI-driven testing capabilities
Experience with automated testing frameworks
Knowledge of AI or data-driven testing approaches
Ability to analyze data and identify testing patterns
Strong collaboration skills across cross-functional teams
Experience supporting UAT and quality assurance activities
Exposure to AI/ML testing tools
Experience in financial services or regulated environments
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.