Enterprise IT & Quality
Novo Nordisk Global Business Services (GBS)
Lead a team at the intersection of IT, compliance and clinical supply, where your decisions directly enable life-saving medicines to reach patients in clinical trials worldwide.
Your new role
As Senior Manager for Clinical Supply & Enabler Solutions (CSES) within LPE-LIMS, Planning & Ecosystem GBS, you will manage operational delivery for a portfolio of GxP and business-critical Clinical Supply systems and enabling services — including CS PoMS, HOT, RTSM/IWRS, FFeX-related systems, Clarity and adjacent data/integration services. You will translate Enterprise Platforms strategy into clear operational goals while leading a team of system managers, validation responsibles and product owners.
Your key responsibilities will include:
- Leading daily operations, service delivery and system management for the CSES portfolio, ensuring maintenance, support, upgrades and lifecycle governance meet the highest standards.
- Driving compliance, audit and inspection readiness across all systems in scope, collaborating closely with Quality, Process, business and vendor teams
- Managing and developing a high-performing team — including performance management, career development, coaching, succession planning and talent attraction
- Owning stakeholder and vendor relationships, including service reviews, contract governance, supplier performance and continuous-improvement initiatives
- Managing department and system budgets, ensuring cost-effective delivery aligned with business demand and strategic priorities.
- Leading or contributing to governance and steering forums, escalating risks with clear options and recommendations
- Championing AI/automation and modern ways of working across validation, testing, compliance documentation and service operations.
Your new department
In Enterprise IT & Quality, you will be part of a business area that drives impact across the full Novo Nordisk value chain. We strive to stay close to our stakeholders in the business to ensure we deliver on their needs, helping reach millions of people living with serious chronic diseases. Our focus is on being at the forefront within our three areas: ensuring the highest quality for patients, being a trusted tech leader and an environmentally responsible business.
Within Enterprise IT & Quality sits CSES — a specialised team within LPE-LIMS, Planning & Ecosystem GBS responsible for managing regulated and business-critical Clinical Supply systems and services. Based in GBS India, you will work in close collaboration with peer LPE leaders, Denmark stakeholders and global partners, playing a vital role in ensuring the digital infrastructure behind clinical supply operations remains stable, compliant and value-adding.
Your skills & qualifications
We are looking for an experienced IT leader who thrives in regulated environments and brings a genuine passion for people development and operational excellence. You will bring with you:
- 10+ years of IT leadership experience across pharmaceutical and enterprise technology environments, including regulated operations, clinical supply systems, integrations and service delivery.
- Strong understanding of GxP, CSV/CSA, QMS, IT security, audit/inspection readiness, ITIL/service management, risk management and data-integrity expectations
- Demonstrated ability to lead global, cross-functional and multicultural teams while balancing innovation with regulatory compliance.
- Proven experience managing vendors, budgets, strategic IT initiatives, system roadmaps and cross-functional stakeholder partnerships.
- Excellent communication, negotiation and escalation-handling skills in English, with the ability to present complex information clearly to senior decision-makers.
- Bachelor's/master’s degree or equivalent relevant technological, business and domain experience
Working at Novo Nordisk
At Novo Nordisk, every system you manage, every process you improve and every team member you develop connects to something bigger — ensuring patients around the world receive the medicines they need. We bring ambition and accountability to every challenge, supported by driven colleagues who push each other to go further. Here, you will find a culture that values diverse perspectives, invests in your growth as a leader and a person, and gives you the autonomy to shape how your team delivers. When you join us, you become part of a company at a defining moment — one where your leadership has real and immediate impact.
What we offer
Beyond the meaningful work and collaborative culture, being part of a global healthcare company means development opportunities are all around you. We invest in your continued growth as a leader, offer market-leading benefits and foster a working environment where you can perform at your best while experiencing a balanced life.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.