Lafeyette, IN, United StatesFull Time32k+ USDPosted Today
Retail Security Officer (Full-Time)
LOCATION:
Tippecanoe Mall – Lafayette, IN
PAY:
$16.00/hour
POSITION TYPE:
Full-Time
SCHEDULE:
Afternoon and Evenings
OVERVIEW:
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS:
- Weekly pay
- Flexible scheduling
- Employee discounts
- Employee Assistance Program (confidential support resources)
- Supportive work environment focused on well-being
KEY RESPONSIBILITIES:
Security & Patrol
- Patrol assigned areas or maintain a fixed post to monitor activity
- Control access points and manage pedestrian/vehicle traffic
- Identify and report suspicious activity, incidents, or safety concerns
- Respond to alarms, emergencies, and on-site incidents
Monitoring & Reporting
- Monitor CCTV cameras and security systems
- Complete daily activity logs, incident reports, and required documentation
- Maintain awareness of surroundings at all times
Safety & Compliance
- Follow all post orders, company policies, and safety procedures
- Maintain knowledge of emergency response protocols
- Inspect property for safety risks (fire hazards, equipment issues, etc.)
- Support loss prevention and recommend safety improvements
Customer Service
- Greet and assist customers, employees, and visitors in a professional manner
- Provide directions and support as needed
- Maintain a visible, approachable presence on-site
QUALIFICATIONS:
Required
- Strong customer service and communication skills
- Ability to stay alert and respond calmly in emergency situations
- Reliable, punctual, and able to follow directions
- Ability to write clear and accurate reports
- Must present a professional appearance and demeanor
Preferred
- Prior security or customer-facing experience
- Familiarity with CCTV, alarms, or access control systems
Skills & Attributes
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency
Work Expectations
- Arrive on time in full uniform and ready to work
- Stay engaged and proactive throughout your shift
- Follow all safety, training, and compliance requirements
ADDITIONAL INFORMATION:
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.
Qualifications
Key Responsibilities
- Provide a visible security presence throughout the property to deter theft, vandalism, and unsafe behavior
- Perform routine foot and mobile patrols of interior and exterior areas
- Respond promptly to incidents, emergencies, and guest service calls
- Complete detailed and accurate incident reports in a timely manner
- Enforce property rules, tenant policies, and local/state laws
- Monitor CCTV systems and access control systems
- Coordinate with local law enforcement, fire departments, and emergency responders when needed
- Assist with crowd control, special events, and high-traffic situations
- Address loitering, trespassing, unattended minors, and disruptive individuals in accordance with property protocols
- Support life safety procedures, including evacuations and medical incidents
Qualifications
- High school diploma or GED required
- Prior security, law enforcement, or military experience preferred but not required.
- Strong report writing and communication skills
- Ability to remain calm and exercise sound judgment under pressure
- Customer service oriented with a professional demeanor
- Ability to walk and stand for extended periods
- Flexible schedule, including nights, weekends, and holidays
Preferred Skills
- Experience in a retail or mall security environment
- Knowledge of emergency response procedures
- Familiarity with CCTV systems and incident reporting platforms
- Conflict resolution and de-escalation skills