This is a remote position.
Superlanet is seeking an experienced Epic Interface Engineer to join our growing Managed Services team. This full-time, direct-hire opportunity is designed for an Epic interoperability expert who is passionate about supporting strategic integration initiatives across our healthcare client portfolio.
As a member of our Managed Services team, you will partner with leading healthcare organizations to support Community Connect deployments, implementations, system optimization, upgrades, interface development, and ongoing integration support . You'll enjoy the stability of a full-time position while working on a variety of meaningful client engagements, building long-term client relationships, expanding your Epic expertise, and making a lasting impact on healthcare organizations nationwide.
This is a primarily remote opportunity with occasional travel required for key meetings, project milestones, and go-live activities. Initial client engagement requires availability during Pacific Time business hours.
Responsibilities- Design, build, configure, test, and maintain Epic Bridges interfaces.
- Develop and support HL7 interfaces including ADT, ORM, ORU, SIU, DFT, MDM, and other healthcare messaging standards.
- Configure and support interface engines such as Cloverleaf, Mirth Connect, Rhapsody, Corepoint, or similar integration platforms.
- Monitor interface performance and proactively troubleshoot message failures, queue issues, and data discrepancies.
- Perform interface testing, validation, integrated testing, and production deployments.
- Analyze business and technical requirements and translate them into interface specifications.
- Collaborate with Epic application analysts, infrastructure teams, vendors, and third-party system owners on integration projects.
- Support Epic upgrades, new implementations, optimization efforts, and go-live activities.
- Perform root cause analysis and resolve production issues while maintaining SLA commitments.
- Develop and maintain interface documentation, technical specifications, workflow diagrams, and support procedures.
- Participate in change management, release management, and after-hours support as needed.
- Ensure integrations comply with organizational security, privacy, and interoperability standards.
- Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or equivalent experience.
- 4+ years of healthcare interface development experience.
- 2+ years of hands-on Epic Bridges experience.
- Epic Bridges Certification
- Strong experience developing and supporting HL7 v2 interfaces.
- Experience with one or more interface engines (Cloverleaf, Mirth Connect, Rhapsody, Corepoint, etc.).
- Experience troubleshooting interface failures, message transformations, acknowledgements, and connectivity issues.
- Knowledge of TCP/IP networking, VPNs, web services, APIs, and integration architecture.
- Excellent analytical, troubleshooting, documentation, and communication skills.
- Experience with FHIR APIs and RESTful integrations.
- Knowledge of X12 transactions and healthcare interoperability standards.
- Experience integrating laboratory, radiology, pharmacy, revenue cycle, PACS, and ancillary systems.
- SQL experience for interface troubleshooting and validation.
- Experience supporting Epic implementations, Community Connect, or managed services environments.
- Familiarity with ITIL processes, change management, and release management.