Description
The REMM Group is seeking an experienced Yardi Systems Manager to serve as a key administrator and internal resource for our property-management technology platforms. This position will be responsible for maintaining the accuracy, functionality, and operational integrity of Yardi, RentCafe, and several integrated property-management systems.
The ideal candidate will have hands-on Yardi administrator experience, including back-end configuration, user administration, property setup, system troubleshooting, integrations and reporting. This is not an entry-level Yardi user position. Prior Yardi administrator or advanced Yardi system support experience is required.
Essential Duties and Responsibilities Include:
- Manage Yardi user access, including new users, transfers, permission changes, and separations.
- Complete Yardi setup and maintenance for new properties, property terminations, property lists, and the Yardi One dashboard.
- Resolve internal support tickets and manage vendor cases, troubleshooting system, configuration, access, and data issues through completion.
- Maintain custom and scheduled reports, documents, dashboards, workflows, and system configurations, including client distributions.
- Manage unit amenity codes, market-rent corrections and approved changes, weekly incentive reports, and hot sheets.
- Resolve escalated support tickets related to Yardi and integrated systems, providing timely, friendly resolutions.
- Create and maintain reference guides and training materials; help departments refine procedures and operations related to Yardi and connected software.
- Audit system data, employee lease files, rental discounts, and requested corrections for accuracy and compliance.
- Maintain reliable records and supporting documentation; identify recurring issues and recommend preventive process improvements.
- Set up new properties, employees, shared email accounts, and ShareFile access across applicable systems.
- Maintain accurate access, assignments, and setup records throughout employee and property changes.
- Support onboarding of newly acquired properties, property transitions, system implementations, conversions, and other miscellaneous projects.
- Partner across departments to streamline workflows, strengthen controls, and improve user experience.
Qualifications and Experience Requirements:
- Minimum of two (2) years of hands-on Yardi administration and application support experience is required.
- Hands-on experience configuring properties, users, permissions, workflows, integrations, and reports.
- Experience supporting multifamily or commercial property management operations preferred.
- Familiarity with property technology integrations and third-party platforms (RentCafe, RealPage, Knock, AppWorks, Two Dots, Entrada, ShareFile) is a plus.
- Strong analytical, troubleshooting, organizational, and communication skills, with the ability to manage competing priorities and explain technical processes clearly.
- Proficiency in Microsoft Office, including Excel.
- Excellent written, verbal, and interpersonal skills.
- Strong attention to detail and commitment to data accuracy.
- Ability to handle confidential employee, resident, and company information appropriately.
- Self-motivated and able to work independently while collaborating across departments.
- Associate or bachelor’s degree in information systems, business, real estate, or a related field preferred; equivalent relevant experience will be considered.
Comprehensive benefits include:
- Competitive pay, work-life balance, and opportunities for growth and advancement
- Multiple medical plan options through BlueCross BlueShield and Kaiser, plus dental and vision coverage
- 401(k) plan with up to a 4% employer contribution
- Company-paid group life insurance with up to $50,000 in coverage
- Paid vacation or flexible time off, sick leave, parental leave, holidays, floating holidays, and volunteer time off
- Voluntary short- and long-term disability coverage
- Accident, critical illness, and hospital indemnity insurance
- Employer-paid Employee Assistance and Beneficiary Assistance Programs
- Wellbeing resources and employee discount programs
- Legal insurance, identity-theft protection, and pet insurance
- Employee referral bonuses, including $500 for qualifying hires
A Little More About The REMM Group, AMO
The REMM Group is the highest-ranked property management company in California by Best Places to Work Multifamily® and eighth in the nation. New team members find us to be one of the best places to work in the property management industry. Our commitment to training, motivation, and team development creates a culture of excellence. Our company provides its employees with the tools needed to succeed and rewards employee success. Our team members enjoy their work and believe they are making a positive difference in their community. We have been actively involved in the acquisition, development, rehabilitation, and management of apartment properties since 1992. Our team at the REMM Group manages over (60) apartment communities, consisting of over 5,000 apartment homes and over (80) commercial properties including Retail, Office, and Industrial in Southern California. The REMM Group has been awarded the 2013 AMO of the Year (2013 Accredited Management Organization of the Year) by the Institute of Real Estate Management in Orange County.
The REMM Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical condition, disability, or any other legally protected status.
To learn more about our fast-growing company, visit our website at www.remmgroup.com.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at The REMM Group, email jwilson@remmgroup.com. Please refer to the job title and job location when you contact us.
Requirements
- Minimum of two (2) years of hands-on Yardi administration and application support experience is required.
- Hands-on experience configuring properties, users, permissions, workflows, integrations, and reports.
- Experience supporting multifamily or commercial property management operations preferred.
- Familiarity with property technology integrations and third-party platforms (RentCafe, RealPage, Knock, AppWorks, Two Dots, Entrada, ShareFile) is a plus.
- Strong analytical, troubleshooting, organizational, and communication skills, with the ability to manage competing priorities and explain technical processes clearly.
- Proficiency in Microsoft Office, including Excel.
- Excellent written, verbal, and interpersonal skills.
- Strong attention to detail and commitment to data accuracy.
- Ability to handle confidential employee, resident, and company information appropriately.
- Self-motivated and able to work independently while collaborating across departments.
- Associate or bachelor’s degree in information systems, business, real estate, or a related field preferred; equivalent relevant experience will be considered.