Commercial Trading Manager

Recruiter: Taiyeba Choudhury

Hiring Manager: Chris Lynch

Career Grade: D

Internal Closing Date: 08/08/2026

Location: London, Birmingham, Bristol, Manchester, Belfast

Why this job matters

We're building one of the UK's leading sales teams, focused on delivering great customer outcomes, driving commercial growth, and developing top sales talent. We combine market-leading solutions, competitive pricing, and best-in-class tools to create a high-performing sales organisation with clear career opportunities.

The SMB Commercial Partner team drives commercial strategy and performance across BT Business's sales channels. Working closely with sales leaders, partners, and internal teams, we use data and insight to improve revenue, margin, and customer outcomes.

This role plays a key part in growing profitable sales, improving partner performance, optimising sales channels, and identifying opportunities to drive continuous commercial improvement.

What you’ll be doing

• Lead commercial initiatives that deliver the SMB strategy and business performance.

• Partner with sales leaders to set priorities and turn strategy into action.

• Use data and market insight to identify opportunities, manage risks and improve trading performance.

• Monitor performance, providing clear insight and recommendations to support decision-making.

• Deliver commercial plans, including campaigns, pricing and portfolio initiatives.
Support trading reviews, forecasts and performance governance.

• Build strong relationships with internal teams and external partners to deliver commercial outcomes.

• Lead continuous improvement initiatives to simplify processes and improve performance.

The skills you’ll need

• Strong analytical skills with the ability to turn data into commercial insight.

• Experience managing commercial performance and identifying growth opportunities.

• Excellent stakeholder management and influencing skills.

• Strong project management skills, with the ability to manage multiple priorities.

• Good understanding of market trends, competitors and commercial strategy.

• Confident communicator, able to present insights and recommendations to senior stakeholders.

• Collaborative approach with the ability to build strong cross-functional relationships.

• Strong commercial judgement and proactive risk management.

Here are some of the great benefits we offer

• 10% on target bonus 
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our working model

Hybrid policy: Three in the office, two remote

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.