Support daily operational tasks of the assigned department under the supervision of line managers
Assist in communicating with Chinese-speaking guests to ensure a smooth and pleasant guest experience
Provide basic translation or interpretation between Chinese and English/Vietnamese when required
Support guest inquiries, requests, and follow-ups in a polite and professional manner
Assist with administrative tasks such as preparing reports, guest lists, or operational documents
Participate in departmental training sessions and daily briefings
Comply with company policies, service standards, and workplace regulations
Perform other duties as assigned by supervisors or department heads
Requirements:
Current student or fresh graduate in Hospitality, Tourism, Business Administration, or related fields
Proficient in Chinese (Mandarin and/or Cantonese); basic English communication is required
Positive attitude, eagerness to learn, and strong sense of responsibility
Good communication and interpersonal skills
Ability to work effectively in a team and adapt to a fast-paced service environment
Available for internship/training for the required period
Benefit:
- Monthly Allowance: 350USD (net)/month, paid based on actual working days
- Accommodation, meals, and uniforms will be provided
- Accident Insurance for trainees during the internship period
- Opportunity to grow with the IHG training program