No Relocation Assistance Offered
Job Number #175290 - Sao Bernardo do Campo, Sao Paulo, Brazil
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Objective:
Offering customers a personalized service, completing the sales work with the aim of delivering orders within the planned deadlines, seeking to resolve any problems with excellence.
Main Responsibilities:
- Making constant visits to customers and regional hauliers..;
- Implementing and keeping up to date a database with a complete system of information necessary for the performance of the department;
- Working on the implementation of collaborative projects that help the Sales Department, CS&L and Clients to work towards their goals; (e.g. Maximizing delivery of sales results with 100% PoD in the quarter, FTG with implementation of high-capacity vehicles, Analysis of improved vehicle utilization as well as the use of new modes of transport, etc.)
- Analyze and develop action plans to reduce returns;
- Analyze ancillary costs and build action plans to mitigate costs inherent to the region.
- Develop digitalization tools together with the CS&L team to speed up responses to customers in an increasingly assertive manner, as well as for decision-making.
- Acquire information from customers on product priorities and needs, in order to guide shipment scheduling;
- Working with other areas of the company to find the best way to serve the customer, in order to maintain product quality and customer satisfaction;
- Negotiating with customers in cases of late delivery, in order to maintain the best company/customer relationship.
- Develop and lead plans to improve loading and delivery standards to migrate the use of pallets in operations;
- Developing an analysis tool and handling the profile of sales orders (loose boxes, ballast and pallets) with an action plan to reduce the index of loose boxes and thus increase the productivity of the Distribution Centers as well as the speed of receipt by customers.
- Actively participating in quarterly meetings with the regional sales team to align strategies and collaborative projects to achieve excellence in customer service.
- Participating in conventions, fairs, seminars and meetings.
Preferred Qualifications:
- Analytical and Negotiation skills
- Financial knowledge
- Strategy and external vision
- Priority Settings
- Effective Communication and customer engagement skills, internally and externally
- Passion for environmental sustainability
- SAP HANA / APO + BI Excel
- Snowflake, RPA, DOMO
- Google Tools
- Data Analytics
Requirements:
- Bachelor's Degree
- English – Intermediate level
- Project management and organization skills to lead multifunctional initiatives
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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