Company Description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.
We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top 15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
As a Client Due Diligence (CDD) & Onboarding professional, you'll play a critical role in supporting new business onboarding and ongoing client monitoring activities. You'll be responsible for processing CDD requirements, maintaining regulatory compliance, and ensuring accurate client data across core systems. The role involves collaborating with internal stakeholders, conducting due diligence reviews, managing onboarding documentation, and supporting operational efficiency initiatives. You'll help ensure adherence to AML/KYC regulations while delivering high-quality service within agreed timelines. Success in this role requires strong analytical skills, attention to detail, and a solid understanding of regulatory and compliance frameworks.
What You'll Do
- You'll Support New Business Onboarding Activities by coordinating NBAC meetings, preparing onboarding packs, maintaining trackers, and ensuring accurate set-up of client information across internal systems.
- You'll Perform Client Due Diligence & Ongoing Monitoring by processing CDD and KYC reviews, conducting screening checks, updating client records, and maintaining regulatory compliance.
- You'll Maintain Data Accuracy & Regulatory Standards by ensuring client information is up to date, identifying risk indicators, assessing AML/CTF requirements, and adhering to onboarding policies and procedures.
- You'll Collaborate with Stakeholders & Resolve Issues by working closely with Client Services, Compliance, and Operational Support teams while escalating onboarding or CDD concerns when required.
- You'll Drive Operational Efficiency & Process Improvement by maintaining tracker logs, managing documentation, responding to queries promptly, and supporting continuous improvement initiatives across onboarding and monitoring processes.
WHAT WE OFFER:
- Competitive Total Rewards Package: Comprehensive annual compensation including basic salary, HRA, special allowance, provident fund contributions, gratuity, internet allowance, and food allowance.
- Health & Insurance Coverage: Medical insurance, group term life insurance, and group personal accident insurance for financial security and peace of mind.
- Allowances & Support: Transportation or transportation allowance and shift allowance to support work flexibility and commuting needs.
- Paid Time Off: Generous paid leave to support work–life balance.
Qualifications
- You possess 2–3 years of experience in Client Due Diligence, KYC, AML, client onboarding, or compliance within the financial services industry.
- You have a strong understanding of AML/CFT regulations, risk assessment methodologies, KYC requirements, and client due diligence standards.
- You demonstrate knowledge of Private Wealth, Corporate, Fund, Trust, Foundation, Pension Fund, and other client structures within regulated environments.
- You are proficient in Microsoft Office applications, particularly Excel and Word, and have experience working with onboarding and compliance systems.
- You possess strong analytical, communication, problem-solving, and organizational skills, with the ability to work independently while maintaining a high level of accuracy and attention to detail
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our client’s sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.