Manager Infrastructure

Country IT Infrastructure & Operations Manager Purpose & Overall Relevance for the Organization At adidas, technology is critical to enabling business operations across offices, stores, distribution centers, and sourcing locations. As Country IT Infrastructure & Operations Manager, you will be responsible for the end-to-end delivery and stability of local IT infrastructure and services. You will ensure the successful execution of global initiatives within the market while driving operational excellence, business continuity, and service performance. Key Responsibilities

• Ensure the availability, stability, and performance of local IT infrastructure and operational services.
• Deliver global technology initiatives and local projects on time, within scope, and budget.
• Lead incident management, service continuity, and operational risk mitigation.
• Manage vendors and service providers through performance governance, KPIs, and SLAs.
• Partner with business and technology stakeholders to align operational priorities and drive effective outcomes.
• Lead teams and resources to deliver reliable technology services across multiple locations. 

Knowledge, Skills & Abilities

Minimum Qualifications

• 7+ years of experience in IT Infrastructure & Operations within complex multi-site environments.
• Proven experience managing service delivery, business continuity, vendors, contracts, KPIs, and SLAs.
• Experience leading teams, projects, and budgets while influencing senior stakeholders.
• Strong operational execution and problem-solving capabilities.

Preferred Qualifications

• Experience in retail, distribution, logistics, consumer goods, or similarly complex operational environments.
• Experience working within regional or global organizations.

Language Requirements

• Fluent English and Spanish.

What Success Looks Like Within the first 6–12 months, you will:

• Improve service stability and incident resolution performance.
• Successfully deliver key global and local technology initiatives.
• Strengthen vendor governance and operational effectiveness across the market. 

Diversity, Equity & Inclusion At adidas, we are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from all qualified candidates and do not discriminate on the basis of any protected characteristic.