Posting number: OTS 073026D ERG
Department: Division of Administration-Office of Technology Services
Job classification: IT STATEWIDE ASSOCIATE ANALYST 1
Posting type: Open
Categories: IT and Computers
SummaryThe Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Req. 223881
Join a team where your expertise powers the future of Louisiana’s technology! The Office of Technology Services (OTS) is on a mission: to be the trusted partner that drives innovation, strengthens reliability, and elevates IT excellence across the Executive Branch. Every project we take on is backed by smart strategy, intelligent problem-solving, and a commitment to maximizing the State’s return on its technology investments. We don’t just support IT—we transform it.
Now, OTS is looking for a skilled professional ready to work at an advanced level within our Application and Data Management (AppDM) Health team. This is your opportunity to play a key role in maintaining and supporting the Louisiana Medicaid Eligibility Determination System (LaMEDS)—a system that directly impacts residents across the state. In this role, you’ll be part of the LaMEDS Batch Team, using industry-trusted tools like IBM Workload Scheduler, Pentaho, JIRA, and SharePoint to ensure operations run smoothly and efficiently. You’ll collaborate with developers and analysts, offering technical guidance that keeps our systems strong and our solutions forward-thinking.
If you’re driven, detail-oriented, and excited about contributing to meaningful statewide technology initiatives, this position gives you the platform to grow, innovate, and make an impact.
The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:
- Overseeing the state’s capital construction program
- Working to provide state and federal grants for community development
- Development of the state budget
- Providing technology services
- Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
- Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Two years of experience in information technology; OR
Six years of full-time work experience in any field; OR
An associate’s degree in information technology; OR
A bachelor’s degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Supplemental informationJob Duties:
-This is an Advanced level IT position in the Office of Technology Services (OTS), Application and Data Management (AppDM) Health and serves as Louisiana Medicaid Eligibility Determination System (LaMEDS) Batch Team member. The incumbent is responsible for supporting and maintaining the LaMEDS system. This position will utilize tools such as IBM Workload Scheduler, Pentaho, JIRA, and SharePoint. The incumbent will provide technical advice to developers and analysts.
-Supports daily LaMEDS User Acceptance Testing (UAT) activities and the mission-critical, nightly production batch cycle. Coordinate with contractors, Louisiana Department of Health (LDH) and other users on the appropriate technical and systems resources to complete the maintenance tasks related to the software tools and system components. Satisfy requests to setup new IWS batch jobs and to complete special weekend runs. Review and signoff on batch playbooks for accuracy; validate and execute steps in batch run books. Conduct quality assurance reviews of LaMEDS by monitoring systems and interacting with AppDM Health management and LDH management. Conduct reviews of proposed system changes to ensure that the most effective designs are utilized. Analyze needs and answers questions regarding policies, standards, procedures or guidelines. Make recommendations regarding proper application and usage of policies, standards, and procedures.
-Performs advanced technical support and analysis in support of the LaMEDS system. Review and provide feedback on deliverables, technical documents, project plans, issues, risks, change requests and bugs. Participate in Knowledge Transfer sessions. Consult with contractors and other technical resources on batch processing failures and procedures. Troubleshoot and implement applicable solutions to address system function and performance issues.
-Provides technical and analytical services for effective use of systems development methodology for information technology in assigned program area or support section. Modify database tables to meet requested coding changes. Coordinate highly complex LaMEDS system and environment changes.
-Performs all other tasks, special projects, analysis, studies, and plans as directed.
Position-Specific Details:
Appointment Type: This vacancy may be filled byjob appointment, which is temporary in nature not to exceed 48 months. If filled as a job appointment, the position may be converted to a probational appointment provided a vacant position becomes available and funding is available.
Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Analyst 1, 2, 3, or 4.
Louisiana is a "State as a Model Employer" for People with Disabilities.
Substitution: Applicants who do not meet the minimum education or experience qualification may receive experience credit from Civil Service approved certifications for up to two years of experience, which may substitute for the bachelor's degree. Please see list of approved Certifications for Substitutions athttps://www.doa.la.gov/doa/ots/careers/certifications-for-substitutions.
This is a full-time, on-site position located in the Greater Baton Rouge area.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email:Erica.Gay@la.gov