Community Service Professional 3

Posting number: NEDHSA-224077-CSP3-72928

Department: LDH-Northeast Delta Human Services Authority

Job classification: COMMUNITY SERVICE PROFESSIONAL 3

Posting type: Open

Categories: Community Services, Mental Health, Public Health, Social Services, Human Services, Community and Social Services, Health Care Support

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NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.
Northeast Delta Human Services Authority is seeking a Community Service Professional 3 to serve individuals with disabilities in Region VII in our community service division. This position requires knowledge of policies and procedures in multiple statewide program elements and must establish and maintain good rapport with individuals served by the agency. This role requires high standards of work and a high quality of professionalism. Examples of dutiesSix years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

Six years of full-time work experience plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

A bachelor's degree plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here. 

Supplemental information

Job Duties:

• Plans and coordinates statewide programs developing an individual support plan as appropriate to the needs of the individual to the needs of the individual with developmental disabilities.
• Creates, organizes, and maintains knowledge of community resources, advocacy organizations, and provider agencies based within the assigned region available for referral for supports to individuals; moreover, maintains working knowledge of Developmental Disabilities state and federally funded resources.
• Attends court hearings to discuss agency criteria as ordered by a court, representing the agency and explaining agency support to court personnel. Must serve as liaison and coordinator between individuals, their families, the community, and service providers.
• Determines agency eligibility and necessary assessments to assist with referral for emergency waiver request, meeting with individual/family to collect comprehensive information for review by the state review team.
• Responds to crisis situations as necessary to defuse the situation with agency resources or appropriate referral to outside agencies. Responds to Adult Protective Services referrals within two (2) days of request collaborating and accompanying APS staff as necessary to assist in reducing risk to individuals in need;
• May be required to perform other duties as necessary, including, but not limited to, emergency/disaster support activities.

Position-Specific Details:

Appointment Type:   Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty

Location: Developmental Disabilities Office

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

• 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.

(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.  

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Ms. Janesia Raybon, MPA
Human Resources Director A
Northeast Delta Human Services Authority
2513 Ferrand Street 
Monroe, LA  71201
318-362-4237 (office)

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.