Central Office Assistant

Student Title Classification Information

Quick Link https://chapman.peopleadmin.com/postings/40405 Job Number SE216824 Position Information

Department or Unit Name Residence Life Position Headcount 9 Position Title Central Office Assistant Academic Year Academic Year 2026-2027 Term or Semester All Academic Year Is this Role for an Undergrad or Grad Student? Undergrad Anticipated Pay Range $16.90 - $16.90 Pay Range Information Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage. On which Campus will this work be done? Orange Approved Supervisor Ellis Pearson Supervisor Email ellpearson@chapman.edu Scheduling

Please use dates within Chapman Academic Calendar
(https://www.chapman.edu/academics/academic-calendar.aspx)

Desired Start Date 08/24/2026 Projected End Date 05/24/2027 Average number of hours per week Up to 10 Hrs Position Summary Information

Job Description Summary Provide administrative and office support for the Residence Life Central office. Responsibilities The following tasks are expectations of Office Assistants:

• Answering phones
• Arriving to shifts on time
• Communicating accurate and timely information
• Supporting departmental operations
• Providing quality customer service experiences – both over the phone and, in-person
• Adhering to the Family Equal Rights and Privacy Act (FERPA)
• Arriving to shifts on time
• Using Homebase (scheduling website) to clock in for shifts, update availability and initiate shift changes.
• Assisting with ID card issues and ID card printing
• Attending and participating in staff meetings.
• Conducting laundry walks if necessary
• Handling the checkout of supplies and practice rooms
• Using a desktop computer and telecommunication software

Required Qualifications Little to minimal prior experience. Ability to learn and retain support process. Familiarity with Microsoft Office Suite. Desired Qualifications

• Good interpersonal, communication, and organizational skills.

Special Instructions to Applicants Please include a brief personal description about yourself that talks about you, what you are studying, your campus involvements, and what you hope to do after graduation.

Please submit a resume that highlights relevant skills and experiences. Budget Information

Is Federal work-study required? Yes