Front Desk Assistant - FWS (2026/2027)

The Front Desk Assistant serves as the first point of contact for residents, students, and visitors seeking assistance from Housing and Accessibility Services. This position provides customer service by greeting visitors, answering questions related to housing and accessibility accommodations, responding to phone calls, and assisting with general office operations. Front Desk Assistants conduct lockouts, proctor exams as needed, complete special projects assigned by Housing and Accessibility Services staff, and help monitor, document, and communicate concerns or issues that require professional staff follow-up.

• Greet and assist residents, students, and visitors with Housing and Accessibility Services inquiries.
• Answer and direct phone calls for the Oaks Office and residence halls.
• Assist with housing-related services, including applications, lockouts, and general resident support.
• Proctor exams and support Accessibility Services operations as needed.
• Monitor, document, and report concerns or escalating issues to professional staff.
• Complete administrative tasks and special projects assigned by Housing and Accessibility Services staff.
• Maintain a welcoming, professional, and customer-focused office environment.
• Perform other duties as assigned

The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.

No

Please attach a resume that includes any work experience or extra curricular activities you may have participated in such as volunteer work, jobs , student leadership positions, etc. For resume assistance, feel free to contact the Career Center at 909-448-4054.

• Must be a ULV Student.
• Must maintain a 2.0 GPA and be in good standing with the university.
• Must have the ability to handle data and information in a confidential way.