Full or Part time Dining room supervisor

Summary of Position

The Dining Room Supervisor plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to ensure a quality dining experience by greeting and seating residents and guests, overseeing dining room staff and maintaining a pleasant and clean dining environment.

Essential Job Functions

• Responsible for the daily operations of the dining room.
• Ensures smooth and timely opening of the dining room, including the facilitation of the pre-meal meeting.
• Coordinates staffing schedules to ensure staffing requirements are met on a daily basis.
• Assign staff to designated sections and appropriate side work.
• Inspects cleaning and closing of the dining room.
• Provides supervision for special functions.
• Greet and seat residents and guests.
• Ensures consistently high-quality customer service in the dining room.
• Ensures appropriate check control and resident charge procedures.
• Maintain a work environment that is clean and presents a professional image.
• Perform other job-related duties as assigned.

Knowledge and Critical Skills

• Be able to make independent decisions and follow instructions.
• Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
• Communicate in a manner that is sufficient for effective communication with supervisors, team members, residents, and families.

Education and Experience

• Must meet all applicable state and federal requirements for this position.
• High school diploma or equivalent.
• Some supervisory experience in food service preferred.

Supervisory Responsibility

This position may have direct reports or supervisory requirements.

Working Conditions and Physical Demands

Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.

Physical Requirements - The Physical activities of this position involve:

• Must be able to frequently lift/carry 30 lbs. and occasionally lift/carry 50 lbs. at times
• Must be able to frequently push/pull up to 30 lbs. and occasionally push/pull up to 50 lbs.
• Bending/twisting/stooping
• Reaching at or below the shoulder
• Frequently standing or walking

Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are:

• Executes tasks independently
• Ability to express yourself clearly and effectively

Environmental Requirements - An individual in this position may be exposed to:

• Moderate noise level

Other Requirements -

• n/a

Platinum Service®

Platinum Service® is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.

Conclusion

All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Acknowledgement

I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time.

By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.