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Commonwealth of Massachusetts

Administrative Assistant II, School of Social Work

Commonwealth of Massachusetts
United States-Massachusetts-Salem-352 Lafayette StFull TimeMid-level63k+ USDPosted Today
Administrative Assistant II, School of Social Work2600059LDescription 

***DO NOT APPLY ON MASSCAREERS.*** 

*** Applications submitted on MassCareers will not be considered.***

Applicants must apply on the Salem State Career site to be considered.

Overview

The College of Arts and Sciences is seeking an administrative assistant II (AAII) to support one or more department chairs. The Administrative Assistant serves as the face of the department and is visible and accessible to students, faculty and staff in the department(s) to which they are assigned. In this position it is critical that they learn general policies and procedures linked to their respective departments and are familiar with the main offices on campus so as to be able to best direct queries from students, faculty, staff, and the community. 

This role provides administrative assistance requiring a significant degree of decision making and knowledge of the functions of the departments, including budget and enrollment. The AAII assists chairpersons with the development of reports and grants, review of accreditation/program documents, proposals, and alumni correspondence, and requires discretions and confidentiality with sensitive information. Duties require considerable word processing skills and records management skills. Accurate creation and maintenance of department records, files, and databases for the department(s) and specific student(s) a; answers telephone calls, responds to inquiries from students and professional organizations related to the department(s). 

What you do at Salem State University matters. As a staff member, you'll be part of an institution that is a proud Hispanic-Serving Institution and that serves one of the most diverse student bodies in Massachusetts. We believe in building a workplace culture that mirrors our values: inclusive, equitable and driven by a genuine desire to help people succeed. You'll find professional development opportunities, a supportive team environment and work that connects directly to our students' futures. 

***DO NOT APPLY ON MASSCAREERS.*** 

*** Applications submitted on MassCareers will not be considered.***

Applicants must apply on the Salem State Career site to be considered.

 

 Qualifications 

Required Qualifications

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

  1. An associate or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience*
  2. An associate or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience* 

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of two years of the required experience.

Preferred Qualifications

  1. Familiarity with Spanish
  2. Previous experience in higher education
  3. Experience working in a multitasking high customer contact environment
  4. Experience using PeopleSoft, CFRS, Fusion and Procard systems and knowledge of current software packages such as MS Word, Access, Excel and PowerPoint
  5. Strong time management skills and ability to organize, prioritize and complete multiple tasks simultaneously with close attention to detail in order to meet deadlines
  6. Technical knowledge and the ability to develop and maintain appropriate systems and databases to support office operations are necessary
  7. Strong interpersonal, oral, and written communication skills
  8. Ability to exercise discretion in handling confidential information
  9. Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds
  10. Ability to work effectively individually and as a member of a team
  11. Previous supervisory experience, including planning and assigning work according to the nature of the job to be accomplished

Working Location

This is an onsite position in Salem, MA with on-campus, in-person responsibilities.

Application Instructions

***DO NOT APPLY ON MASSCAREERS.***Applications submitted on MassCareers will not be considered.***

Please apply online at the Salem State Career site. Resume and cover letter are not required, but are appreciated.

Employment is contingent upon a completed background and CORI check satisfactory to the university.

This position is not eligible for H1B visa sponsorship.

EEO Statement

The university considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

ADA Statement

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email eo-hr@salemstate.edu.

Recruitment Agencies

Salem State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal Talent Acquisition team.

 Official Title: Administrative Assistant IIPrimary Location: United States-Massachusetts-Salem-352 Lafayette StJob: Administrative ServicesAgency: Salem State CollegeSchedule: Full-timeShift: DayJob Posting: Jul 29, 2026, 9:30:32 PMNumber of Openings: 1Salary (Pay Basis): 62,547.00 - 62,547.00 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Jenifer Murphy - 9785426508Diversity Officer / ADA Coordinator Phone Number
Ready to apply? You'll be taken to Commonwealth of Massachusetts's application page.
Administrative Assistant II, School of Social Work at Commonwealth of Massachusetts