Specialist/Sr Specialist, Communications

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• American Airlines is hiring a communications Specialist/Senior Specialist who can help us effectively tell our story. 
• We are seeking a communications professional who is a strategic thinker and interested in working in the aviation industry. 
• The Specialist/Senior Specialist is part of Global Engagement, a dynamic and collaborative team that helps shape the company’s actions, along with its engagement with internal and external stakeholders, to help build and protect the American Airlines brand and reputation.
• Specifically, this individual supports the communications needs of the Corporate Real Estate organization, shaping and executing timely, clear and strategic communications initiatives for the team that represents American’s corporate interests as they relate to the construction of facilities and obtaining facilities for our operation through negotiations with airports, government entities, and other airlines’ properties representatives. 
• The role will report to the Manager of Communications and Public Affairs in the Washington Office and work closely with the Corporate Real Estate and Global Government Affairs teams.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Assist the Manager and Director of Global Communications and Public Affairs in developing and executing external and internal communications strategies to achieve our Corporate Real Estate and public affairs goals, as well as on state and local issues.
• Work collaboratively with the American Global Engagement team to engage state and local media and stakeholders; handle media on site at events.
• Support rapid response and crisis communications.
• Draft content for an array of audiences and platforms, especially for team members to help manage projects and communicate our priorities internally and externally.
• Strengthen understanding of business decisions and operational changes by supporting comprehensive communications plans, executive messaging, media materials, process guides and stories that highlight the impact and importance of the Corporate Real Estate team within the broader American narrative.
• Maintain a communications calendar of announcements while tracking communications work products to ensure alignment, visibility, and on-time delivery.
• Develop an in-depth understanding of Corporate Real Estate work, American’s overall operation, business practices and the broader airline industry.
• Work on real-time business issues with tight deadlines. Uphold the integrity of the Global Engagement team by developing and maintaining strong relationships with leaders across the company.
• Provide support and content for other company channels as needed.
• Ability to work in a fast paced, 24/7 environment to help lead American's communications effort.
• Ability to travel up to 25% of the time.

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent experience/training.
• 3 years of relevant work experience in communications or media relations.
• Knowledge of and/or experience in aviation and the commercial airline industry.

Preferred Qualifications- Education & Prior Job Experience

• 5 years of relevant work experience in communications or media relations.
• Experience working in corporate communications or media relations for a large, multi-national organization.

Skills, Licenses & Certifications

• Being hardworking, eager and results-oriented and having the ability to work independently and in a collaborative team environment.
• Thriving in a fast-paced environment where you work under pressure and can meet critical deadlines both during normal business operations and after hours as warranted.
• The ability to make independent judgments and decisions while taking ownership of job responsibilities.
• Excellent time-management and project-management skills and the ability to handle multiple projects at once.
• Excellent written communication, verbal communication and presentation skills as well as strategic communications experience.
• Exercising sound business judgment and demonstrating professionalism and discretion in handling confidential and sensitive information.
• Keen attention to detail and accuracy.
• High level of proficiency with Microsoft Office including Word, Excel, PowerPoint and Outlook.

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.