Posting number: SW-224046-072826-HC
Department: Louisiana Works
Job classification: UNCLASSIFIED
Posting type: Open
Categories: Administrative Assistant, Clerical & Data Entry, Telecommunications, Miscellaneous, Customer Service, Research, Office and Administrative Support
SummaryOffice of Workforce Development
Division: Louisiana Rehabilitation Services
Location: Baton Rouge, LA
Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.
Learn more about Louisiana Works
This Student Worker position will serve as an administrative and clerical support for the Baton Rouge Regional Office. The student worker should be proficient in Microsoft Office and Outlook, as well as having strong communication, organization, and time management abilities. The student will assist the Regional Office with responsibilities including but not limited to answering and routing phone calls, greeting customer walk ins, taking Vocational Rehabilitation Referrals, processing mail, scanning documents and record keeping as necessary, provide good customer service when interacting with customers, assisting staff when needed, and miscellaneous other projects as assigned.
The Office of Workforce Development (OWD) is a key division of Louisiana Works; managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state’s economic growth.
Louisiana Rehabilitation Services (LRS) assists persons with disabilities in their desire to obtain, maintain, or advance in competitive integrated employment and achieve independence in their communities by providing rehabilitation services and working cooperatively with businesses and other community resources.
Supplemental informationJob Duties:
- Answering, responding to, and routing phone calls
- Taking Vocational Rehabilitation referrals.
- Processing Mail
- Scanning documents and record keeping
- Greeting Customer Walk-Ins
- Providing excellent customer service when interacting with customers
- Assisting Supervisors, Rehabilitation Counselors and Rehabilitation Counselor Associates as needed
- Other duties or projects as assigned.
Position Details:
Location: Baton Rouge, LA
Appointment Type: STUDENT
How to Apply:
No Civil Service test score is required to be considered for this vacancy.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
All applicants selected for employment must submit to drug screening and a background check.
For further information about this vacancy, contact:
Heather Courville
Louisiana Works is an equal employment opportunity employer and SAME agency, which serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154.