Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in project or program management, consulting, or customer-facing roles.
- Experience working within or selling to the educational segment (K-12 or Higher Education), including experience with technology deployments.
- Experience developing and executing business, adoption, or change-management strategies based on market and engagement analysis.
Preferred qualifications:
- 10 years of experience with working in the education field (e.g., K-12 or higher education. Showcasing a deep understanding of the Education landscape, including its unique issues and decision-making processes.
- Experience with Google for Education products (e.g., Google Workspace for Education, Chromebooks with Chrome Education Upgrade, Gemini).
- Ability to work separately and navigate ambiguity while managing multiple priorities in a changing environment.
- Demonstrated ability to drive product adoption, user engagement, and customer growth at scale.
- Strong problem-solving skills, utilizing data to build dashboards, develop perspectives, and formulate recommendations.
- Excellent investigative, presentation and communication skills.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google for Education is dedicated to transforming the future of learning and research through the power of technology. The Education Go-to-Market (GTM) team brings Google’s portfolio of devices (Chromebooks), cloud services (Workspace for Education), and AI tools (Gemini) to K-12 and Higher Education institutions. We help educational systems modernize their environments and improve learning outcomes. Our mission is to empower everyone to learn and teach more effectively, securely, and collaboratively.
As a Digital Transformation Manager on the Google for Education team, your primary mission is to guide and orchestrate the digital transformation journey for educational systems, with a focus on our large-scale accounts. You will leverage the suite of Google for Education solutions to empower institutions to modernize and improve their learning environments.
Responsibilities
- Develop holistic digital transformation roadmaps, outlining scope, objectives, key deliverables, adoption timelines, and success metrics for Google for Education implementations.
- Assess the unique needs, regulatory frameworks, and educational contexts of priority projects to tailor transformation strategies. Conduct regular virtual and in-person engagements with executive customer leadership.
- Build and nurture relationships with government/ministry officials, educational leadership, IT directors, regional/local education officials, Google Partners/PD Partners, and internal cross-functional teams to ensure alignment and buy-in.
- Lead the execution of complex programs, monitoring progress, managing scope evolution, and proactively mitigating risks or roadblocks to ensure timely, high-quality delivery.
- Collect and synthesize feedback from users and stakeholders regarding Google for Education solutions, partnering with Product and GTM teams to drive continuous improvements.