About the Role
The Customer Solutions Design Professional assist the creation of end-to-end technical designs and solutions which meet customer needs.
What You'll Be Doing
Capture customer requirements, develop technical solutions and new security tools to help mitigate security threats and vulnerabilities.
Prepare documents like HLDs/LLDs, Standard Operating Procedures (SOPs), etc.
Create solutions that balance business requirements with information and cyber security requirements.
Identify security design gaps in existing and proposed architectures and recommend changes or enhancements.
Evaluate new technologies and processes that enhance security capabilities.
Work with a variety of external customers internally and externally.
Engage with multiple teams across various verticals like PM, SRMs, Operations, etc. to ensure that BT security requirements are considered when delivering/developing new services.
Essential Skills / Experience
Technical Skills
- NGFW: Palo Alto, Fortinet, Juniper, Check Point, Cisco, etc.
- Proxy: Zscaler, Blue Coat
- VPN: SSL, IKE v1 & v2
- Microsegmentation: Illumio
Thorough understanding of the latest security principles, techniques, and protocols such as:
- Advanced Persistent Threats (APT)
- Cloud Security (AWS, Azure)
- Sandboxing
- VA/PT
- PKI
Experience in Illumio architecture, implementation, labels, and VEN with strong knowledge of application and nano-segmentation best practices.
Strong problem-solving skills with the ability to work under pressure and communicate effectively.
Experience You Would Be Expected to Have
- Core experience in Network and Information Security.
- Hands-on experience in security systems, including NGFW, IPS/IDS, Proxy, AAA, Microsegmentation (Illumio), etc.
- Experience managing design projects independently.
BT Group’s Behaviours
Customer First
Prioritize customer needs in every decision and action.
Challengers
Challenge the status quo and bring innovative ideas to life.
Committed
Own outcomes and deliver with integrity.
Clear
Communicate openly and simply, ensuring alignment.
Connected
Collaborate across teams to achieve shared goals.
At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.