Description
Alice is at the forefront of a paradigm shift in online safety. As Big Tech companies move beyond traditional, reactive moderation, Alice is building the agentic future of Trust & Safety. We are seeking a Senior Director of Product Offerings to bridge the gap between our high-level T&S expertise and the scalable, automated products required by the world's largest platforms.
This is a high-impact leadership role focused on incubating new ideas, pushing from 0 to 1, scaling and productization. You will be responsible for transforming bespoke moderation workflows and investigation methodologies into a portfolio of repeatable, data-driven offerings that empower global enterprises to deploy agentic safety systems at scale.
This role is not about "Red Teaming" or research. It is about execution and scale. You will work closely with the VP Product and the Professional Services teams to capture domain expertise and embed it into the core Alice product suite, ensuring that the next generation of AI safety is both automated and enterprise-ready.
Core Responsibilities:
- Productization Strategy - Identify high-value T&S workflows within Big Tech environments and architect their transformation into scalable, standardized product offerings.
- Maintain Data moat - Define Alice data assets as durable differentiation strategy to all of the company's offerings, services and product lines.
- Agentic Moderation - Lead the product roadmap for transitioning manual and basic-automated moderation to agentic systems capable of autonomous investigation and enforcement.
- Scaling for Big Tech - Design offerings specifically for the infrastructure and policy requirements of platforms like Google, Meta, and TikTok, ensuring high-throughput and low-friction adoption.
- Deliver bespoke projects - Although secondary, lead demand and learn from existing and new incoming projects, which requires full cycle of requirement collection, development and delivery.
Requirements
- Strategic Product Leadership: Experience leading cross-functional teams to deliver 1-to-N product growth, focusing on repeatability, efficiency, and market fit.
- T&S Scaling Expertise: Proven track record of taking complex service-based operations or internal tools and scaling them into revenue-generating, production-ready products.
- Big Tech Literacy: Deep understanding of the Trust & Safety ecosystems, policy constraints, and operational friction points within major platforms (Google, Meta, TikTok, etc.).
- Agentic Systems Expertise: Strong conceptual and practical understanding of how LLM-driven agents can be deployed for content moderation and deep-dive investigations.
- Entrepreneurial Execution: The ability to operate at a high strategic level while maintaining the technical depth necessary to ensure product feasibility and excellence.
- Communication: Mastery in distilling complex technical capabilities into clear, value-driven narratives for senior stakeholders at Fortune 500 companies.
About Alice
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines.
In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.