Key Account Manager ( CNS )

Essential Functions

Client Relationship Management

• Develop and maintain strong, long-term relationships with key accounts.
• Serve as the primary point of contact for assigned customers and address their needs effectively.
• Understand customer business objectives and identify opportunities to enhance value in the CNS segment.

Sales and Account Growth

• Achieve sales targets and drive revenue growth within assigned accounts.
• Develop and implement strategic account plans to increase market share and customer satisfaction.
• Collaborate with internal stakeholders to provide tailored solutions that meet customer requirements.

Market and Product Expertise

• Maintain a strong understanding of the CNS market, competitive landscape, industry trends, and emerging therapies.
• Educate customers on existing and new CNS products, highlighting their clinical benefits and applications.

Strategic Planning and Reporting

• Monitor account performance and provide regular updates on sales activities and market trends to management.
• Develop strategies to address account challenges and capitalize on growth opportunities.

Cross-Functional Collaboration

• Partner with Marketing, Medical, and Research teams to ensure alignment and effective execution of business strategies.
• Communicate customer insights and feedback to internal teams to support product enhancements and future development.

Additional Responsibilities

• Participate in industry conferences, scientific meetings, and other relevant events.
• Maintain compliance with company policies, industry regulations, and ethical standards.
• Undertake business travel as required to support customer engagement and organizational objectives.
• Contribute to special projects and initiatives assigned by management.

 Qualifications

• Bachelor’s degree in Life Sciences, Business, or a related field; an advanced degree is preferred.
• Minimum 5 years of experience in Key Account Management or Sales within the pharmaceutical industry, preferably in the CNS therapeutic area.
• Strong understanding of CNS therapies, market dynamics, and healthcare systems.
• Excellent interpersonal, communication, and stakeholder management skills.
• Strong analytical and problem-solving capabilities with the ability to develop and execute strategic plans.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel extensively to meet customers and attend industry events.

Skills

• Key Account Management and Strategic Account Planning 
• Strong knowledge of Central Nervous System (CNS) therapies and disease management 
• Sales Planning, Business Development, and Territory Management 
• Customer Relationship Management (CRM) 
• Negotiation and Influencing Skills 
• Stakeholder Management and Relationship Building 
• Business Acumen and Commercial Orientation 
• Analytical Thinking and Data Interpretation 
• Market Analysis and Competitive Intelligence 
• Excellent Communication and Presentation Skills 
• Cross-functional Collaboration 
• Problem-solving and Decision-making 
• Time Management and Prioritization 
• Adaptability and Change Management 
• Customer-centric approach with strong execution capabilities 
• Proficiency in Microsoft Excel, PowerPoint, and CRM tools 
• Ability to travel extensively and manage multiple accounts effectively