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EXL

Lead Assistant Manager

EXL
Noida, Uttar Pradesh, IndiaFull TimeSeniorPosted Today

 

 

Performance parameters
  • Complete Documentation as per agreed timelines
  • Quality of output meeting the client expectation 
  • Internal and External Feedback
  • Use of Digital Innovation in Process Documentation/ contribution in project management/ Op Ids
  • Coordinating and supporting in project management in various stages
  • Lean Six Sigma training (Asset, Lean & Green Belt) completed within a year
  • Domain expertise/ Certifications/ Upskilling
Roles and Responsibility
  • Independently handle client calls 
  • Will Document End to End Process
  • Check completion and correctness of Documents using Documentation check list
  • Work closely with client to get the timely approvals on Documents
  • Will follow Documentation guidelines to create Documents
  • To save and share documents with Operations team 

 

  • Technical Skillset Required
    • Excellent knowledge of MS Word, Visio & PowerPoint
    • Excellent Working E-mail writing, communication skills are required
       

 

 

 

 

 

 

 

 

Performance parameters
  • Complete Documentation as per agreed timelines
  • Quality of output meeting the client expectation 
  • Internal and External Feedback
  • Use of Digital Innovation in Process Documentation/ contribution in project management/ Op Ids
  • Coordinating and supporting in project management in various stages
  • Lean Six Sigma training (Asset, Lean & Green Belt) completed within a year
  • Domain expertise/ Certifications/ Upskilling
Roles and Responsibility
  • Independently handle client calls 
  • Will Document End to End Process
  • Check completion and correctness of Documents using Documentation check list
  • Work closely with client to get the timely approvals on Documents
  • Will follow Documentation guidelines to create Documents
  • To save and share documents with Operations team 

 

  • Technical Skillset Required
    • Excellent knowledge of MS Word, Visio & PowerPoint
    • Excellent Working E-mail writing, communication skills are required
  • Primary External Interactions

    Candidate will be interacting with client SME to get the process knowledge, and getting the Documentation reviewed and approved

Work Experience, Competencies and Skills Requirement
  • Minimum 2 years of experience in SOP/DTP and Process map creation 
  • Excellent Oral and written communication skills to interact with clients and stakeholders
  • Process Modelling and Mapping Skills
  • Identify problems and potential solutions
  • Building relationships
  • Flexible for working hours
  • Valid US visa
Ready to apply? You'll be taken to EXL's application page.
Lead Assistant Manager at EXL