Latvia - RigaFull TimeEntry-levelPosted Yesterday
Front Office Agent (EU work eligible)
International 5-star hotel ''Grand Hotel Kempinski Riga''
invites to join our team:
Front Office Agent (EU work eligible)
About Kempinski Hotels
Founded in Berlin in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. With a rich heritage spanning over 125 years, the brand is globally renowned for its understated attentiveness, flawless personal service, and distinct European flair. Today, Kempinski operates an exclusive portfolio of over 80 five-star properties across more than 35 countries, featuring historic landmarks, award-winning urban lifestyle hotels, and elite resorts. As a member of the Global Hotel Alliance (GHA), Kempinski offers employees a window to a global hospitality network filled with international career and transfer opportunities.
About Grand Hotel Kempinski Riga
Located in the historic heart of the capital right next to the Latvian National Opera, Grand Hotel Kempinski Riga stands as Latvia's premier five-star luxury destination. Featuring 141 elegant rooms and suites, stunning private residences, the panoramic Stage22 rooftop restaurant, and the world-class Kempinski The Spa, the hotel represents the ultimate benchmark for hospitality in the Baltics. Consistently celebrated on the global stage, it has proudly earned the title of Latvia’s Leading Hotel at the prestigious World Travel Awards multiple years in a row, including 2025. By joining our team in Riga, you become part of a passionate, award-winning family dedicated to bringing extraordinary guest experiences to life.
Application Deadline: 26 August 2026
Department: Rooms Division, Front Office & Guest Services
Employment Type: Permanent - Full Time
Location: Latvia - Riga
Description
International 5-star hotel ''Grand Hotel Kempinski Riga''
invites to join our team:
Front Office Agent (EU work eligible)
Responsibilities:
- To ensure high quality, professional reception and service of guests accordingly hotel standards
- To know the hotel's VIP guests as well as the events taking place in the hotel
- Communicate with guests, find out their special wishes and, in cooperation with other hotel departments, ensure their fulfillment
- Inform guests about additional services, special offers offered by the hotel and actively sell them
- Develop positive and professional cooperation with other hotel departments
Requirements:
- Successful previous experience in a hospitality and guest service
- Excellent computer and hotel system OPERA skills
- Very good knowledge of Latvian and English, other languages will also be considered as an advantage
- Excellent communication skills
- High sense of responsibility, focusing and accuracy
- Emotional and physical resilience
We offer:
- Work in an international company
- Excellent working conditions in the center of Riga
- Professional development opportunities and trainings
- Special rates for stays at Kempinski hotels worldwide
- Health insurance after 3 month
- Free meals
About Kempinski Hotels
Founded in Berlin in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. With a rich heritage spanning over 125 years, the brand is globally renowned for its understated attentiveness, flawless personal service, and distinct European flair. Today, Kempinski operates an exclusive portfolio of over 80 five-star properties across more than 35 countries, featuring historic landmarks, award-winning urban lifestyle hotels, and elite resorts. As a member of the Global Hotel Alliance (GHA), Kempinski offers employees a window to a global hospitality network filled with international career and transfer opportunities.
About Grand Hotel Kempinski Riga
Located in the historic heart of the capital right next to the Latvian National Opera, Grand Hotel Kempinski Riga stands as Latvia's premier five-star luxury destination. Featuring 141 elegant rooms and suites, stunning private residences, the panoramic Stage22 rooftop restaurant, and the world-class Kempinski The Spa, the hotel represents the ultimate benchmark for hospitality in the Baltics. Consistently celebrated on the global stage, it has proudly earned the title of Latvia’s Leading Hotel at the prestigious World Travel Awards multiple years in a row, including 2025. By joining our team in Riga, you become part of a passionate, award-winning family dedicated to bringing extraordinary guest experiences to life.