EDE Resolution Processor

Location: In-Office

Hours  8 am - 5 pm 

Pay: $15.75 per hour

Overview

Looking for a great introductory position to the IT and Operations fields but are unsure if you have the background needed? This position does not require an IT degree or specific computer programming skills. This position is a customer service and operations management position. We encourage team members from all departments to consider applying. If you feel like this position is a fit for you, please apply!

Responsibilities

EDE Resolution Processor team members work with Conservice teams to resolve integration discrepancies. This process ensures that our software data matches the clients data. A few examples of this would be...

• Verify that integration is running daily.
• update any mismatched property, unit, and tenant data.

• Mismatched names, tenant codes, dates
• Process move in's and move out's
• Escalate any client facing discrepancies to other team members to manage.

An EDE Resolution Processor will communicate directly with Conservice team members in multiple Conservice departments. You will also QC and process daily, weekly, and monthly files accurately.

Qualifications:

Required:

• Strong Excel skills
• Must be self-motivated to accomplish tasks and timelines
• Excellent written and verbal communication skills
• Proven time management ability; able to stick to a schedule and meet deadlines
• Attention to detail

Preferred but not required: (We are willing to train)

• A basic understanding of the flow of data
• Experience with:

• Yardi
• Onesite
• Resman
• MRI
• Esite
• XML/XSLT