OVERVIEW
This role is responsible for credit risk management, collection effectiveness, process optimization, and participation in regional/global initiatives to support sustainable business growth and effective cash flow management.
KEY RESPONSIBILITIES
▪ Manage customer credit limits and order release processes; perform regular credit reviews and risk assessments to ensure healthy customer exposure and support business growth.
▪ Review aged receivables, prepare bad debt provision proposals in accordance with TE Corporate Policies, and partner with Business Units to drive effective collection actions and minimize overdue balances.
▪ Take an active role in month-end closing activities, ensuring compliance with TE Corporate Policies, accounting standards, and statutory requirements.
▪ Support internal and external audit activities by providing accurate documentation, analysis, and process explanations.
▪ Represent APAC OTC/CRM in global projects and cross-functional initiatives; effectively communicate business requirements, facilitate stakeholder alignment, and drive regional decision-making.
▪ Collaborate with management to identify process enhancement opportunities and support continuous improvement initiatives to optimize credit management, collections performance, and operational efficiency.
▪ Maintain and continuously improve CRM standard operating procedures and work instructions, ensuring process documentation remains accurate, effective, and aligned with business requirements.
▪ Provide guidance and support to team members on credit management and accounts receivable-related matters when required.
▪ Perform other ad hoc assignments and projects as assigned by the OTC Manager or CRM Team leader.
REQUIREMENTS
▪ Bachelor’s degree or above in Accounting, Finance, Business Administration, or a related discipline. Candidates with strong English language backgrounds and relevant finance experience are also welcome.
▪ Excellent command of English in both written and spoken communication, with the ability to effectively communicate in a multinational business environment.
▪ Minimum 2 years of experience in Accounts Receivable, Credit Risk Management, Credit & Collection, or OTC (Order-to-Cash) processes. Experience in multinational companies, shared service centers, or matrix organizations is highly preferred.
▪ Solid understanding of PRC Accounting Standards and relevant statutory regulations; working knowledge of US GAAP is preferred.
▪ Proficient in Microsoft Office applications, especially Excel. Hands-on experience with SAP is required; experience with CRM systems, Power BI, Power Query, or other finance-related tools is an advantage.
▪ Strong analytical and problem-solving skills, with the ability to assess credit risk and make sound business recommendations.
▪ High level of integrity, accountability, and ownership. Proactive, customer-focused, self-motivated, and capable of building effective relationships with cross-functional stakeholders.
▪ Strong communication and stakeholder management skills, with the ability to collaborate across regions and support global initiatives.