This role reports to the Senior Manager, Facilities Management, and will be responsible for handling building maintenance services, planning and implementing preventive maintenance, improvement, tenancy and CAPEX works.
Job Description- Attending to tenants’ feedback and requests on operations
- Ensure the optimal plant/equipment operations and performance
- Conduct regular inspections of all common areas, building facilities, car parks, external areas, signage, landscaping and tenant-accessible spaces, ensuring defects are promptly rectified
- Oversee the expiry dates of term contracts, legal documents, building permits, certificates and all other relevant requirements are renewed before the expiry dates.
- Provide timely and accurate response to all queries and correspondences from internal and external stakeholders regarding operational matters
- Plan, prepare, evaluate and administer quotations and tenders for maintenance services, repairs, replacement works, capital improvement projects and operational matters. Ensure works are properly executed and certify for payment upon completion.
- Manage the performance of all service providers and contractors through regular audits, inspections and performance reviews, ensuring contractual obligations, service level agreements (SLAs) and statutory requirements are met
- Oversee the technician team and manage overtime and assignment of duties
- Involvement ISO internal & external audits to ensure all records and checklists are properly documented and updated timely
- Optimize operations of the building’s equipment and systems
- Oversee tenants’ fit-out processes to ensure compliance with tenancy design, fitting-out guidelines, and regulatory requirements.
- Prepare monthly property management reports, vendor performance evaluations, risk assessments and other ad-hoc reports
- Any other tasks as assigned by immediate supervisor/management
• Candidate must possess at least a Degree, Diploma, Post Graduate Diploma in Building Services, Facilities Management or equivalent
• Ability to work independently and as part of a team in a fast-paced and dynamic work environment
• Meticulous individual who is highly organised and has good time management skill
• At least 3 - 5 year(s) of working experience in retail mall management including tenants’ liaison, tenancy and minor A&A work
• Knowledge of SAP, Ariba and AutoCAD, together with prior experience in the retail environment, will be an added advantage.