Franklin, TN, United StatesFull TimeMid-levelPosted Today
- Referral Operations: Coordinate and process patient referrals to medical specialists and other services.
- Insurance & Authorization: Verify patient benefits, secure pre-certifications, and obtain prior authorizations for tests.
- Patient Communication: Discuss referral details, benefits, and estimates with patients via phone or in person.
- Documentation: Track and log all referral transactions accurately inside the Electronic Medical Record (EMR) system.
- Education: High school diploma or GED equivalent required; higher clinical roles may require an LPN license.
- Experience: At least 1 to 2 years of work experience in a medical office environment.
- Knowledge: Familiarity with medical terminology, basic coding (CPT/ICD), and insurance guidelines.
- Tech Skills: Proficiency with computers, office equipment, and practice management software.
