Workplace Experience Manager, Site Lead

General Information

Locations: Los Angeles - Del Rey, California, United States of America 
Role ID 215744 Worker Type Regular Employee Studio/Department People Experience & Workplaces Work Model On Site

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Workplace Experience Manager, Site Lead

Los Angels-Del Ray – Onsite 

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. We create a place where creativity excels, we invite new perspectives, and we make ideas matter. A team where everyone makes play happen.

Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well‑being, and company culture across our global portfolio.

WE are strategic partners to the business, helping translate organizational needs into workplace solutions that  scale globally and work locally.

About the Role

The Workplace Experience Manager reporting to the region Director is responsible for shaping an exceptional workplace environment that fuels creativity, collaboration, and community within the studio. This role leads the strategy and delivery of the workplace experience, ensuring the environment, services, and programs support the evolving needs of EA teams.

As the on-site leader for Workplace Experience, you will oversee the full workplace ecosystem—space, services, programs, and partnerships—to create a workplace where employees feel connected, inspired, and empowered to do their best work.

Working closely with studio leadership and cross-functional partners, you will translate business needs into workplace strategies that strengthen culture, enhance engagement, and support the creation of world-class games.

Main Responsibilities

Site Operations & Service Delivery

• Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.
• Implement new and improved standards or processes to support an evolving culture and environment.
• Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.
• Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.
• Maintain site standards for safety, compliance, and employee experience.

Team Leadership

• Provide operational leadership to the site WE team and meet a high level of service excellence standards.
• Promote a culture of collaboration, ownership, and customer-centric service delivery.

Partner Partnership

• Be a trusted WE partner to site partners, building collaborative relationships.
• Communicate operational priorities, updates, and risks.
• Translate needs into practical workplace solutions that support operational effectiveness and employee experience.

Financial & Compliance Support

• Manage the site operational budget.
• Monitor expenses and identify cost efficiencies.
• Ensure adherence to safety, regulatory, and company policies.

Change & Initiative Implementation

• Promote workplace programs through change by communicating vision, engaging partners, and driving adoption of new processes, technologies, and service models to support evolving needs.
• Partner with Real Estate, IT, Security, GHO, and People Practices to support site programs.

You Will Need

• 5–7 years of experience in Workplace Experience, Facilities, or related operational roles.
• Experience leading onsite teams.
• Problem-solving skills to approach different working styles and needs.
• Experience supporting and managing site-level budgets, with attention to transparency and accountability.
• Build collaborative, respectful relationships with different partners and contribute ideas across all levels.
• Experience in high-level communicating with the ability to engage diverse audiences.

Your success means

• The site runs with service standards.
• The Workplace team engages and performs well.
• We resolve operational issues quickly and escalate them when needed.
• Our partners feel supported and informed.
• We oversee budgets responsibly and meet compliance standards.
• We implement site-level programs smoothly.

Pay Transparency - North America
COMPENSATION AND BENEFITS 
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). 
PAY RANGES * California (depending on location e.g. Los Angeles vs. San Francisco) *$104,400 - $157,400 USD
Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.  

About Electronic ArtsWe’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Post To External careers site, Internal careers site LinkedInID 1449