Posting number: IHA 07488 07/09/2026
Department: Colorado Department of Human Services
Job classification: Management
Posting type: Open
Categories: Administration, IT and Computers, Management, Miscellaneous, Human Services, Business
SummaryThis position is open to current Colorado residents only.This position is open to current Colorado residents only.
**This is a Term Limited position**
Colorado Benefits Enrollment and Eligibility Systems (CoBEES)
This position is currently hybrid. Remote with up to two (2) days in the office per weekThe role may involve travel within the state for meetings and community engagement activitiesPlease note: These working arrangements are subject to change.
What you will be doing:
The Deputy Director serves as the Chief Product Officer's second-in-command, providing executive leadership for the day-to-day operations, administration, and strategic program coordination needed to deliver the CoBEES product portfolio during a multi year technology modernization effort. Working across CDHS, the Department of Health Care Policy & Financing (HCPF), Colorado Department for Early Childhood (CDEC), the Governor’s Office of Information Technology (OIT), counties, and other partners, this role ensures people, resources, processes, and governance are aligned to support successful product delivery, organizational priorities, and better outcomes for Coloradans. The Deputy Director oversees operational planning, program coordination, organizational development, and communications.
Additionally, as a member of the Colorado Department of Human Services (CDHS) extended executive management team (E-EMT), the Deputy plays a key role in the leadership and direction of CoBEES and acts as a strategic advisor to the Chief Product Officer to achieve the team’s mission. Acting with delegated authority from the Chief Product Officer, the Deputy Director represents CoBEES as needed in executive, legislative, and interagency settings.
This role is term-limited due to the type of funding available and will be made into a permanent position before the term is over.
Primary Job Duties:
Office Operations and Administration - Provides executive oversight of the administrative and operational functions of the organization to ensure resources, processes, and organizational capabilities support strategic objectives, in partnership with CDHS, HCPF, and OIT offices. This includes organization-wide planning, budgeting, resource allocation, and workforce planning activities; procurement and contract management; and performance management.
Product Portfolio Alignment and Strategic Coordination - Leads enterprise coordination efforts to advance the product strategy established by the Chief Product Officer and ensure product investments, priorities, and execution across programs are aligned with organizational goals and customer needs.
Cross-Agency Stakeholder Engagement and Communications - Leads the organization's stakeholder engagement and communications strategy to strengthen alignment, transparency, and collaboration with program leadership, county leadership, partner organizations, business units, and external entities.
Product Enablement and Shared Services - Provides executive oversight and strategic direction for shared services that support product delivery and customer success for our county workers, medical assistance sites, and clients/residents, including customer support, training, communications, change management, customer feedback, and product analytics.
Other Duties As Assigned - Acts on behalf of the Chief Product Officer in that person's absence, including meeting coverage and decision-making.
Minimum Qualifications:
Years of Experience:
Ten (10) years of relevant experience in program management, operations, business administration, public administration, information technology, organizational leadership, product management, human services roles, or a closely related field, two (2) of which must have included experience with public or business administration, establishing goals and objectives, and developing and managing a budget to achieve program goals and objectives.
OR
Education and Experience:
A combination of related education and experience in program management, operations, business administration, public administration, information technology, organizational leadership, product management, human services roles, or a closely related field equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, and developing and managing a budget to achieve program goals and objectives.
Required Qualifications:
- Demonstrated experience leading large, complex programs, portfolios, organizations, or operational functions.
- Demonstrated experience supervising managers, senior professional staff, or multiple organizational units and success building and leading high-performing teams.
- Demonstrated experience leading strategic planning, budgeting, resource allocation, and workforce planning efforts.
- Demonstrated experience establishing governance processes, performance measures, and accountability frameworks.
- Demonstrated experience managing complex initiatives involving multiple stakeholders, competing priorities, and significant organizational impact.
- Excellent written and verbal communication skills, with demonstrated experience communicating and presenting recommendations, risks, and outcomes to executive leadership and external stakeholders and translating technical topics for non-technical audiences.
- Demonstrated ability to exercise independent judgment and make decisions in a complex regulatory and political environment.
- Experience in the State of Colorado finance & contracting, HR policies and procedures, budgeting, data analysis, and Information Technology.
- Experience leading or supporting eligibility, human services, healthcare, or public benefits programs, or working in a state, county, federal, or other public-sector environment.
Experience overseeing large-scale technology modernization, digital transformation, or business transformation initiatives in regulated environments.
Experience overseeing procurement, contract administration, and vendor performance management.
Experience applying product management, portfolio management, agile delivery, or organizational change management practices.
Experience responding to audits, legislative inquiries, executive reviews, or other oversight activities.
Experience serving in a deputy director, assistant director, chief operating officer, chief of staff, or comparable executive leadership role.
Experience working with state-supervised, county-administered programs or complex intergovernmental partnerships.
Experience working under federal compliance regimes including HIPAA, IRS Publication 1075 (FTI), CMS ARC-AMPE, or CJIS.
MBA or equivalent advanced training in operations, public administration, organizational leadership, technology management, or related field.
Experience with operational tooling such as ERP, contract management, project portfolio management, or BI / dashboarding platforms.
Key Competencies:
Comfortable operating with ambiguity and incomplete information.
Pragmatic and outcome-focused; able to balance speed, quality, and sustainability.
Interpersonal savvy and ability to build constructive working relationships and rapport with a wide variety of internal and external stakeholders.
Excellent stakeholder management skills; able to influence without formal authority across multiple agencies, counties, and vendors.
Systems-thinking mindset — able to see patterns across teams and address root causes rather than symptoms.
Strong people-leadership skills, with the ability to coach functional leads and develop talent.
Commitment to user-centered design and equitable outcomes for the people Colorado's benefits programs serve.
Strong written and verbal communication skills that build consensus and a healthy organizational culture.
High personal integrity and judgment in a politically sensitive, high-visibility environment.
This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
Standard Background ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license)
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
- Disclose that information on the application
- Provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position.
- Provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
CDHS Selection Process Explanation
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
Preferred Qualifications & Competencies:
Relevant years of state service experience.
Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated. Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions, as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).Appeal Rights
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here.
You must deliver the official appeal form to the State Personnel Board:
By email (dpa_state.personnelboard@state.co.us), or
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
Contact the State Personnel Board for assistance:
At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.
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For additional recruiting questions, please contact jessica.stroman@state.co.us.
About Us & Benefits
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Employer supplemented Health Savings Account
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.
Our Values
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.
EEO Statement
The State of Colorado is an equal opportunity employer.
We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your ApplicationToll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.