Mobile Workshop Mechanic

The Mobile Workshop Mechanic will be responsible for providing on-site vehicle inspection, diagnosis, maintenance, and minor repair services at customer locations. The role requires strong technical knowledge, safe driving skills, and the ability to operate independently and manage a mobile workshop vehicle across the UAE.

Key Responsibilities:

• Perform vehicle inspections, diagnostics, preventive maintenance, and minor repairs at customer locations.
• Identify vehicle faults and recommend appropriate repair solutions.
• Carry out basic mechanical and electrical repairs using mobile workshop tools and equipment.
• Conduct battery checks, battery replacement, oil and filter replacement, brake inspections, tyre-related services, and other minor repairs.
• Ensure all work is completed according to company quality and safety standards.
• Maintain accurate service reports, inspection findings, and job completion records.
• Ensure all tools, equipment, spare parts, and consumables are properly maintained and available in the mobile workshop.
• Keep the mobile workshop vehicle clean, organized, and in good operating condition.
• Follow all UAE road safety regulations and company driving policies.
• Travel to customer locations and provide timely on-site assistance.
• Maintain professional communication and customer service standards when interacting with customers.
• Escalate major or complex repairs to the workshop or technical team when required.
• Support emergency roadside assistance and breakdown-related services, when applicable.

Requirements

Skills & Qualifications:

• Diploma / ITI / Certificate in Automobile Engineering.
• Minimum 2–3 years of experience as an Automotive Mechanic; experience in a mobile workshop or roadside assistance is an advantage.
• Valid UAE Driving License is mandatory.
• Must be familiar with UAE roads, major highways, routes, and locations.
• Strong knowledge of vehicle mechanical and basic electrical systems.
• Ability to diagnose and resolve common vehicle faults independently.
• Good knowledge of automotive tools and diagnostic equipment.
• Ability to work independently and manage multiple service calls efficiently.
• Good communication and customer service skills.
• Ability to work outdoors and under different weather conditions.
• Must follow all health, safety, and environmental regulations.

Preferred Skills

• Experience working with multiple vehicle brands and models.
• Knowledge of OBD/diagnostic tools.
• Experience in roadside assistance or mobile vehicle repair.
• Basic knowledge of automotive AC systems, batteries, tyres, brakes, and preventive maintenance.
• Strong problem-solving and time-management skills.

Key Performance Indicators (KPIs)

• Customer satisfaction and service quality.
• First-time fix rate.
• Response and job completion time.
• Accuracy of vehicle diagnosis.
• Compliance with safety and company procedures.
• Proper maintenance and utilization of mobile workshop tools and vehicles.