Location: Birmingham, Three Snowhill
About the roleThis is a fantastic opportunity to join BT’s growing specialist sales function as a Connectivity Specialist, supporting a wide network of sales teams across small business, mid-market and corporate customers. This role plays a critical part in driving revenue through expert product support and commercial insight.
You will act as a subject matter expert across BT’s connectivity portfolio, including broadband, BT Net, Digital Voice and mobile solutions. Rather than owning a single patch, you will enable around 100 sales colleagues to sell more effectively – helping shape opportunities, improve conversion and maximise customer value.
This is a high-impact, desk-based role with strong visibility, offering the chance to build deep product expertise, influence sales strategies, and evolve into emerging areas such as security. It’s ideal for someone who enjoys combining technical sales knowledge with coaching and commercial thinking in a fast-paced, collaborative environment.
- Support and enable a large sales community to drive revenue across connectivity products
- Provide expert guidance on broadband, networking and voice solutions to shape customer propositions
- Identify opportunities to grow pipeline, improve conversion and increase deal value
- Partner with sales teams across small business, mid-market and corporate segments
- Contribute directly to sales performance through involvement in key or complex deals
- Coach sales colleagues on product positioning, sales approach and deal strategy
- Build credibility quickly as a trusted specialist within a network of ~100 salespeople
- Analyse sales trends and recommend actions to improve commercial performance
- Collaborate with product, marketing and commercial teams to align go-to-market activity
- Proven B2B sales experience with a consistent track record of delivering against targets, understanding of sales processes, pipeline management and deal cycles
- Knowledge of connectivity products (e.g. broadband, networks, voice) or similar technical solutions
- Commercial awareness with the ability to shape compelling customer propositions
Desirable Skills / Experience
- Experience working as a specialist sales resource (e.g. product specialist, overlay role)
- Experience supporting or coaching sales teams to improve performance
- Exposure to security or advanced connectivity solutions
- Ability to work in a fast-paced, target-driven environment with multiple stakeholders
- Ability to influence and support a wide sales community, building credibility quickly
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
+ 65% on target bonus
+ Access to an online private GP 24/7 for you and your immediate family
+ Market-leading paid carers leave with up to 2 weeks off
+ Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
+ Discounted EE and BT products, including mobile and broadband
+ Market leading Pension scheme – 5% from you and 10% from us
+ Holiday purchase scheme
With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK
We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
